COMMUNICATION
By
Douglas Chin Yi Ren
Muhammad Anas Danial Ismail
Juton Kar
TOPICS
• How Nonverbal Communication is Defined
• Types of nonverbal message codes
• How nonverbal can be a barrier in intercultural communication
• How other aspects of the culture are revealed in nonverbal communication behaviors
ACTIONS SPEAKS
LOUDER THAN WORDS!!
ZIDANE
He’s probably very angry. NONVERBAL
COMMUNICATION
Achtung!!!
Not all nonverbal behavior = nonverbal communication Only when intentionally use symbol to create meaning for others.
Theory
Nonverbal behavior as analogic rather than digital(Burgoon and Saine)
3 major approaches to the studies of nonverbal behavior Nurture Approach Nonverbal is innate Functional approach
Theory
Nurture Approach Believed that nonverbal communication is learned. Nonverbal behavior is innate Nonverbal behavior is believed to be genetically determined. Functional Approach Focus on the types of nonverbal behaviors and the communication functions they perform.
NONVERBAL COMMUNICATION
AS INTENTIONAL
COMMUNICATION
• Nonverbal communication can be narrowly used to refer to intentional use, as in using a nonspoken symbol to communicate a specific message
• Nonverbal communication as those actions and attributes of human that have socially shared meaning, are intentionally sent or interpreted as intentional, are consciously sent or consciously received, and have the potential for feedback from the receiver.
Functions
• Replacing spoken messages. Sending uncomfortable messages. Forming impressions that guide communication. Making relationships clear. Regulating interaction. Reinforcing and modifying verbal messages.
NONVERBAL BEHAVIOR AS
CUES
• Some basic nonverbal behaviors seem to be reliable cues as to a person’s state of mind. • Facial expressions are not learned but biologically determined.
• Most people can tell what another person’s facial