For both physician and patient, images of body language and facial expressions will be remembered longer after the meet than any memory of spoken words.
It is also important to recognize that the patient-physician meet involves a two-way nonverbal information. Patients' facial expressions are often good indicators of sadness, worry, or anxiety. The physician who responds with appropriate concern to these nonverbal cues will likely impact the patient's illness to a greater degree than the physician wanting to strictly convey factual information. At the very least, the attentive physician will have a more satisfied patient.
On the contrary, the physician's body language