Assignment 2
Due: 5pm Friday, Week 11
This is a Group Assessment (3 – 5 students per group).
You are to prepare a submission to satisfy your client’s requirements as outlined below. You are required to investigate the issues at SkiZone and provide a feasibility study into the improvement to their current business processes. You will need to conduct an investigation into the client’s problems and evaluate a solution to meet their business needs.
Overview – SkiZone
Andrew West started SurfZone in Bondi with the goal of providing good quality surfing equipment to his customers. To ensure year round business, Andrew sells both Surfing and Snow Ski products and he also has a lucrative snow ski hire department that is strongly patronised by school groups and families. Business has been brisk and he has established a sizeable client base over the last five years.
As the business has grown, two new stores have been opened in Coffs Harbour and Port Macquarie. Each store has a manager and five staff members in the winter months to manage the sales, stock and hiring of snow ski equipment. In the winter months this is reduced by one staff member. Andrew now finds his time is taken up with monitoring the overall direction of the three stores, negotiating better deals with suppliers and networking with other local businesses and potential customers such as local high schools.
Each store has 2 point of sale cash machines. Andrew has an office next to the Bondi store which he shares with an assistant. There is a computer for the assistant and Andrew has a laptop computer that he uses to prepare details for the accountant to complete the Business Activity Statement. He also carries out some analysis on spreadsheets for sales forecasting.
The Existing System
Each of the three stores operate a similar system, sales are captured at the point of purchase by the cash register machine. There are two machines in each store