OBJECTIVE:
To integrate the professional qualification, skills and work experience in security administration and Information Technology with my personal interest and drive in the emerging concepts of security administration and Information Technology for a challenging and enriching journey ultimately leading to the value addition to the organizational goals.
SUMMARY: • Currently doing my MBA from London School of Business Management • Have more than 8 years of work experience. • Working as Administration Manager at PH-IT services company. • Managing and supervising more than 40 people at the orgnisation. • Ensuring the process is running smoothly and all the SLA’s have been met. • Hiring and training employees of security guidelines and policies of the company • Taking all process discussions related to administration etc. • Direct client interatcion. • Contact point for month end and fiscal year end coordination. • Provide regular reports for the management that measure the effectiveness of the team. • Work with different teams to establish requirements for enhancements of existing support programs and/or establishment of new ones. • Work with other teams to impement formal feedback mechanisms for incidents, causes and resolutions. • Maintain schedule adherence, attendance, and leaves for entire process (employees in the at PH-IT services)
EDUCATION, CERTIFICATION & TRAINING:
• Currently doing my MBA from London School of Business Management • MA in English, Algappa university, 2006 • DNIIT, 2001
Technical Skills:
Operating Systems : Windows 95/98/2000/NT/XP.
Messaging : Microsoft outlook 98/2000/XP/2003, Lotus notes
Languages : C++, C, COBOL4.0
RDBMS/DBMS : SQL 7.0 and Foxpro
Web Languages : HTML, JAVA Script,DHTML.
Others : MS Office 98/2000/XP/2003
Basic networking concepts and