Novartis Case
Transforming Human Resources at Novartis: The HRIS
Case analysis
Instructor: Linda C. Isenhour
Submitted by:
Venus gupta
12/9/2009
1. Choose the top internal and top external issues from your SWOT and identify linkages, if any, to Novartis’ HR & corporate strategies. Defend your perspective with a brief rationale. Write new organizational or HR strategic goals, as required.
Ans.
Outline of the situation and primary points/issues presented in the case:
1. Significant priority of the company was to implement a firm wide HRIS that would convert many of transaction-based HR core processes to an internet-based system.
2. HRIS project was an integral part of Novartis long term strategy for improving overall HR service delivery to the organization that would result in a full HR transformation.
3. Success of the global HRIS within the company lay in the organization acceptance of this new way of doing business.
4. Management team was aware that they needed a more fundamental transformation in the role of HR within the company- a shift from functional expert and transaction processor to strategic partner and change agent.
5. HR management team knew that they were embarking on a transformation that was far more than simply a technical challenge, but they were not completely sure that they understood what this might detail.
SWOT for Novartis:
Strengths:
• Novartis was a world leader in the research and development of products to protect and improve health and well-being.
• Overall success of Novartis rested on its intellectual capital.
• Committed to focus on R&D and result driven organization.
Weakness:
• Highly fragmented market
• Gap in the infrastructure priority was the lack of a global HR information system.
• Existing IT system within the company was not so adequate.
Opportunities:
• High growth rate of market
Threat:
• Increasing competition in pharmaceutical industry- make critical decisions quickly.
• Rapid growth of below the line
Case analysis
Instructor: Linda C. Isenhour
Submitted by:
Venus gupta
12/9/2009
1. Choose the top internal and top external issues from your SWOT and identify linkages, if any, to Novartis’ HR & corporate strategies. Defend your perspective with a brief rationale. Write new organizational or HR strategic goals, as required.
Ans.
Outline of the situation and primary points/issues presented in the case:
1. Significant priority of the company was to implement a firm wide HRIS that would convert many of transaction-based HR core processes to an internet-based system.
2. HRIS project was an integral part of Novartis long term strategy for improving overall HR service delivery to the organization that would result in a full HR transformation.
3. Success of the global HRIS within the company lay in the organization acceptance of this new way of doing business.
4. Management team was aware that they needed a more fundamental transformation in the role of HR within the company- a shift from functional expert and transaction processor to strategic partner and change agent.
5. HR management team knew that they were embarking on a transformation that was far more than simply a technical challenge, but they were not completely sure that they understood what this might detail.
SWOT for Novartis:
Strengths:
• Novartis was a world leader in the research and development of products to protect and improve health and well-being.
• Overall success of Novartis rested on its intellectual capital.
• Committed to focus on R&D and result driven organization.
Weakness:
• Highly fragmented market
• Gap in the infrastructure priority was the lack of a global HR information system.
• Existing IT system within the company was not so adequate.
Opportunities:
• High growth rate of market
Threat:
• Increasing competition in pharmaceutical industry- make critical decisions quickly.
• Rapid growth of below the line
References: • Novartis case study