Health Care Communication Methods
HCS/320
1/28/13
Cheryl Workman
University of Phoenix
The delivery of Healthcare is a high touch enterprise that calls for interaction among every stakeholder within the healthcare sphere. Communication, whether interpersonal or intrapersonal, is a crucial part of these dealings and may be transformed by the intellectual use of communication tools. Information is the means of support of healthcare. Therefore, communication systems are the backbone that supports the whole idea. Care of patients in the nursing homes now almost unavoidably entails many different people, all with the need to share patient information and talk about their organization. As a result there is an ever increasing attention in the information and communication technology that sustain health services. There exists a huge gap in the wide understanding of the function of communication services in the delivery health care. This paper will review different types of communication methods for the health care organization, including the advantages and disadvantages of using traditional, electronic, and social media for health care communication. The review will then discuss effects of HIPAA and other regulations on the use of these media for health care communication.
The significant role that communication plays among people in healthcare is often neglected. Basic and very important to all healthcare managerial functions, communication is the means used in the transmission of information and additionally makes an individual understood by the target audience. In a situation in which a nursing home faces transition of management and the residents are unable to communicate effectively, have no local family, and have not indicated that they approve the release of their medical information is a crisis many health care administrators face every day. In such situations, communication is a key challenge for administrators for
References: HIPAA Compliance Guide: http://www.hipaacomplianceguide.com/ U.S. HHS, Administrative Simplification in the Health Care Industry: http://aspe.hhs.gov/admnsimp/