Nvq Level 3 Communication Analysis

For this assignment I will be explaining 10 different factors which may influence communication and what different strategies there are currently available to overcome them in health and social care. The different factors I will be focusing on are: visual difficulties, hearing difficulties, language differences, problems with the environment, emotional issues, disabilities (physical and intellectual), body language, jargon, lack of time and cultural interpretations.
The first factor is visual difficulties, the spectrum for this type of sensory deprivation is very large because it can range from having slight difficulty, being short sighted or long sighted to being completely blind. The effect it has depends on
Talk slowly and clearly also if they are lip reading or if they have a little bit of hearing left then that would help. Also If the environment proves to be a problem when someone is struggling to hear it may be appropriate to move to a quieter room. Hearing difficulties are more and more common today and there are constantly new methods being brought out to contribute towards communicating effectively. There is the hearing aid which is a small electronic device which hooks on to a person’s outer ear and is used to help amplify sounds but block out background noise to provide clear hearing. This is not the most popular method with hearing deprivation especially with young people because it can be considered unattractive or not cool. This is something that has been targeted though and smaller, colourful and less noticeable hearing aids have been created however these may need to be bought privately as the NHS only tend to fund basic hearing aids. Although hearing aids are a great creation it is important as a health care professional to ensure the person is wearing it and that it actually works. Another method of communicating is sign language or Makaton. Sign language can be learnt by anyone who wishes to and is a great skill to have; it consists of a series of signs and gestures using the hands to spell
Jargon is a term for the way people in a particular group or setting speak which is different or considered complex to others. Medical jargon would be often a case of abbreviating different procedures or illnesses between doctors, nurses and medical professionals but this can prove difficult for those who do not understand it. It can lead to the person feeling disempowered, it could mean the individual feels distressed when there isn’t any need to out of pure misunderstanding and just generally make them feel uncomfortable when talking to you as you are not making the effort to adjust your vocabulary. The ways to overcome medical jargon would be to avoid using it when and where you can especially with service users. You would need to use simpler words and language when talking to different people and have the ability to recognise that. If you were to use jargon if it was easier to use then you would also need to clarify with the service user what you have just said so they understand and even asking them to repeat back to you could provide better