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OB_A2_Kim

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OB_A2_Kim
Transmitted to: IKEA

Prepared for:
George S. Kencana (Lecturer)
Unit 3: Organizations and Behaviour
Banking Academy, Hanoi
BTEC HND in Business (Finance)

Prepared by:
Kim Thai Ha F02-050

[12 January 2010]
Table of contents
I. Executives summary 6
II. Introduction 7
III.
1. Compare and contrast the different organizational structures and culture favored by Swedish and Americans 8
2. Relationship between IKEA’s structure and culture, also the effects on business performance 10
3. The factors influence individual behavior at work in IKEA stores in Sweden and in America 12
4. Organization theory strengthens principles and practice of organizing and management 15
5. Difference approached to management and theories of organization used by IKEA in Sweden and the USA 19
6. Leadership styles of Swedish and American executives and the effectiveness of these leadership approaches in IKEA in the USA 21
IV. Conclusion 25
V. References list 26

Executives Summary
After analyzing and discussing the difference of organization structure and culture, as well as management style between Swedish and American IKEA, the outcomes have been achieved are:
- The organizational structure favored by Swedish is flat decentralization and informal, whereas American likes tall, centralization and formal structure.
- The 5 factors which influence individual behavior at work in IKEA stores in Sweden and in the USA are: personality, perception, attitude stress and learning.
- From fives organizational theories, the theory used by IKEA in Sweden is the human relations approach and the one used by IKEA in the USA is the scientific management.
- The last one is the leadership styles of Swedish are transformational leadership and democratic style, meanwhile American are transactional leadership democratic style and autocratic style.

Introduction
All the tasks



References: BBP (2004) Mandatory unit 3: Organisations and behaviour Supporting foundation degrees. 1st ed., London: BPP Professional Education. Hodgetts,R.,Luthans,F. (2003) IKEA: Managing Cultural Diversity in International Management: Culture, Strategy and Behavior.5th ed,.Irwin/McGraw-Hill, pp.223-234. Rampur, S. (2009) Systems Approach to Management [online]. [cited on 7th January 2010]. Available from: . Silviculture Laboratory (no date) Systems Theory [online]

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