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Chapter 1
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What is organisational behaviour?
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Multiple choice questions

1. Organisational behaviour is:

a. a commitment to continuous improvement.
b. a relatively permanent change in behaviour that occurs as a result of work experiences.
*c. the study of individuals and groups in organisations.
d. the attraction and continuation of a viable workforce. General Feedback:
Page 5. Factual. Learning objective 1. Organisational behaviour is the study of individuals and groups in organisations.

2. Which of the following is the most appropriate list of the features of organisational behaviour?

a. Applied focus, contingency orientation and deductions from observations
b. Contingency orientation, emphasis on scientific inquiry and deductions from observations
c. Applied focus, contingency orientation, and emphasis on deductions from observations
*d. Contingency orientation, applied focus and an emphasis on scientific inquiry General Feedback:
Page 5. Factual. Learning objective 1. The special characteristics of Organisational behaviour are listed as applied focus, contingency orientation, and emphasis on scientific inquiry.

3. Among the special characteristics of organisational behaviour are:

a. the gathering of data.
*b. its emphasis on scientific inquiry.
c. its irrelevance to worker behaviour.
d. its de-emphasis on an applied focus. General Feedback:
Page 5. Factual. Learning objective 1. Organisational behaviour uses scientific methods to develop and empirically test generalisations about behaviour in organisations.

4. Emotional intelligence is defined as:

a. cognitive ability or intelligence.
b. a learned capability.
*c. a form of social intelligence that allows us to monitor and shape our emotions

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