Ob Study Guide
Organizational Behavior Study Guide: Exam 1
Chapter 1 – Introduction to Organizational Behavior * Social relationships among co-workers and supervisors are strongly related to overall job satisfaction and associated with lower stress and lower intentions to quit * Organizational Behavior (OB) – field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness * Core topics include motivation, leader behavior and power, interpersonal communication, group structure and processes, personality, emotions, and values, attitude development and perception, change processes, conflict and negotiation, work design * Systematic study – looking at relationships, attempting to attribute causes and effects, and basing our conclusions on specific evidence * Evidence-based management (EBM) – complements systematic study by basing managerial decisions on the best available scientific evidence * Intuition – gut feelings about what makes others tick – adds to systematic study and EBM * Disciplines that contribute to the OB field * Psychology – seeks to measure, explain, and sometimes change the behavior of humans. Early psychologists studied fatigue, boredom, and others that impede work performance. More recently study learning, perception, personality, emotions, training, leadership effectiveness, needs and motivational forces, job satisfaction, decision making processes, performance appraisals, attitude measurement, employee selection, work design, and job stress * Social Psychology – blends concepts from psychology nd sociology to focus on peoples influence on one another. Major study area is change and how to implement it and reduce barriers to its acceptance. * Sociology – studies people in relation to their social environment or culture (organizational culture) *
Chapter 1 – Introduction to Organizational Behavior * Social relationships among co-workers and supervisors are strongly related to overall job satisfaction and associated with lower stress and lower intentions to quit * Organizational Behavior (OB) – field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organizations effectiveness * Core topics include motivation, leader behavior and power, interpersonal communication, group structure and processes, personality, emotions, and values, attitude development and perception, change processes, conflict and negotiation, work design * Systematic study – looking at relationships, attempting to attribute causes and effects, and basing our conclusions on specific evidence * Evidence-based management (EBM) – complements systematic study by basing managerial decisions on the best available scientific evidence * Intuition – gut feelings about what makes others tick – adds to systematic study and EBM * Disciplines that contribute to the OB field * Psychology – seeks to measure, explain, and sometimes change the behavior of humans. Early psychologists studied fatigue, boredom, and others that impede work performance. More recently study learning, perception, personality, emotions, training, leadership effectiveness, needs and motivational forces, job satisfaction, decision making processes, performance appraisals, attitude measurement, employee selection, work design, and job stress * Social Psychology – blends concepts from psychology nd sociology to focus on peoples influence on one another. Major study area is change and how to implement it and reduce barriers to its acceptance. * Sociology – studies people in relation to their social environment or culture (organizational culture) *