Obedience At Mcdonald's Case

There were many factors that contributed to the obedience of the manager and other employees in the McDonalds case. The most evident factor was the voice that stated he was a police officer and had the restaurants manager on the other line stating that the employee stole from a customer. The assistant manager complied with the voice because she felt he was a legitimate authority figure. Summer engages in an authority role as an assistant manager but took on a role of being a law abiding citizen. The situation put her in a position that had the roles competing against the other. She had a responsibility to manage the restaurant during rush hour, while trying to do the right thing by assisting the voice. She also maintained she was only obeying