Definition of knowledge knowledge is the ability of an actor to respond to a body of facts and principles accumulated over a period of time
Definition of Knowledge management a multi-disciplined approach to achieving organizational objectives by making the best use of knowledge. KM focuses on processes such as acquiring, creating and sharing knowledge and the cultural and technical foundations that support them.
A more simple definition is that knowledge management is the process through which organizations generate value from intellectual and knowledge based assets
The development of Knowledge management
Knowledge began to be viewed as a competitive asset in the 80s,around the same time that information explosion started becoming an issue The trend was fueled by the development of IT systems which made it simple to store, display, and archive classified, indexed information
The process received a fillip after Drucker (and others) stressed the role of knowledge as an organization resource, and Senge popularized ‘learning organizations’
Objective of knowledge management:
The purpose of KM is to gather, categorize, store and spread all knowledge that is needed to make the organization both grow and prosper. It is not as much a technology change as it is a cultural change, Value of knowledge management : * Organizations compete increasingly on the base of knowledge (the only sustainable competitive advantage, according to some) * Most of the work is information based (and often immersed in a computing environment) * The products, services, and environment are more complex than ever before * Workforces are increasingly unstable leading to escalating demands for knowledge replacement/acquisition
The Knowledge management benefits can be categorized into three which include: * knowledge benefits * intermediate benefits * organizational benefits
A typical