SUBMITTED TO:
Mr Ali Mujahid
SUBMITTED BY:
Gulnaz Abdul Aziz 11270
Salman Sachwani 11983
Wajeeh Ali Syed 11458
Faraz Mehmood 11461
Maira Moiz 12730
Contents LETTER OF ACKNOWLEDGEMENT 4 INTRODUCTION TO PAKISTAN STATE OIL 5 TARGET MARKET 5 MARKET SHARE 5 STRUCTURE AND CULTURE 6 DATA COLLECTION PROCEDURE 7 OBSERVATION 7 QUESTIONNAIRE 7 INTERVIEW 7 DIAGNOSING ISSUES AT PSO 8 RECRUITMENT AND SELECTION 8 PERFORMANCE MANAGEMENT SYSTEM 8 TRAINING & DEVELOPMENT 10 PROMOTIONS 10 LABOR RELATIONS 10 COMPENSATION 10 PROBLEMS IDENTIFIED DURING DIAGNOSIS 11 ROOT CAUSE 12 INTERVENTION 12 MOTIVATING CHANGE 12 CREATING A VISION 12 DEVELOPING A POLITICAL SUPPORT 13 MANAGING THE TRANSITION 13 SUSTAINING MOMENTUM 13 CONCLUSION 14
LETTER OF ACKNOWLEDGEMENT
In the name of Allah, the Beneficent, and the Merciful who gave us might and competence to comprehend this term report. This report is a part of our course Organizational Change & Development and is concluded by the collective efforts of all the members of our group.
First of all, we would like to convey appreciation to our course instructor Mr. Ali Mujahid who provided us an opportunity to work and learn as to the practical application of the contents we learned throughout our course. Our course facilitator also offered us with utmost help and support for which we will always be thankful.
We would also like to thank members of PSO Pakistan specially Imran Hussain Mughal; Executive Human Resource for giving us their valuable time.
Last, but certainly not the least, we are appreciative to all our fellows and friends who helped us by providing us with their honest comments and suggestions that in a way has helped us to complete this report.
INTRODUCTION TO PAKISTAN STATE OIL
The formation of Pakistan State Oil (PSO) took place in 1974, when the government acquired and merged Pakistan