II. Company’s Background / Profile System / Plant Operation / Type of Firm Integrity, commitment, service quality --such is the drive and determination that remains the cornerstone of one of the fastest-growing and most successful of IT companies in the Clark Freeport Economic Zone. Headquartered in Clark Field, Pampanga, ICS ICT Support Services Corp. is an information technology system integrator providing a full range of IT consulting services; procurement; installation and maintenance; warranty and post-warranty services; and project management. ICS ICT likewise develops and implements custom-tailored business solutions for medium-sized to large enterprise businesses, catering mainly to companies located within the Clark Ecozone, Subic Freeport Zone and PEZA. ICS ICT is a wholly owned subsidiary of Integrated Computer Systems, Inc. (ICS), a detail-oriented company with proven capability in creating long-term relationships with its clients and partners, gained from over 30 years of working in the Information Technology industry.
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Company / Plant Layout
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Process Flowchart
Definition of Terms: QC – Quality Control CSD – Customer Service Department
SO AO
– Sales Order – Account Officer
PMG – Product Management Group TSA – Technical Support Assistant
III. The Nature of the Work in My Assigned Department I am assigned in the QC (Quality Control) Department. In our department, we do the physical checking of a unit if it has a scratch or