Olive Garden Case Study
Amani Romney
Professor Savage
ENC 1102
August 28, 2017
Olive Garden Review
When it comes to good service, atmosphere, cleanliness, and food quality, Olive Garden exceeds in every category. It is a well-known restaurant that has a wide variety in Italian dishes. Olive Garden is a family orientated restaurant that has been around for over 30 years and is still going strong. When leaving this restaurant customers are promised to leave with a smile on their faces from the good atmosphere, the excellent food quality, cleanliness and the best service.
When a customer walks into Olive Garden the atmosphere is calm and relaxing. They do not have a dress code so wearing casual attire brings a vibe that feels serene and like home. The loud, boisterous …show more content…
The staff really knows what they are talking about when it comes to helping out. The hosts are accurate when answering questions like how long the wait is, making small talk and bringing customers to their seats kindly and respectfully. The servers are also well informed when it comes to helping out with questions on the menu. They are very knowledgeable and answers to the best of their ability. The food is brought to the customer in a timely manner. The personnel clears plates or anything finished that’s in the way, as well as checks on the customer so the patron has a satisfying time. Often the managers will come up to the customers and ask how everything is going and if they are satisfied. The behavior of the workers creates a pleasant feeling to know they take their time and shows appreciation of the customers by making sure they are happy. The Olive Garden service is phenomenal.
The experience received at Olive Garden is great, which will make customers want to come back for the experience. They make the experience the best every time for customers. This restaurant is good for whether out on a date or taking the family out for nice dinner or lunch. During the customers’ visit to this restaurant there is great service, delicious food, and the environment is clean and pleasant. Olive Garden treats their customers like family making them want to come back every
Professor Savage
ENC 1102
August 28, 2017
Olive Garden Review
When it comes to good service, atmosphere, cleanliness, and food quality, Olive Garden exceeds in every category. It is a well-known restaurant that has a wide variety in Italian dishes. Olive Garden is a family orientated restaurant that has been around for over 30 years and is still going strong. When leaving this restaurant customers are promised to leave with a smile on their faces from the good atmosphere, the excellent food quality, cleanliness and the best service.
When a customer walks into Olive Garden the atmosphere is calm and relaxing. They do not have a dress code so wearing casual attire brings a vibe that feels serene and like home. The loud, boisterous …show more content…
The staff really knows what they are talking about when it comes to helping out. The hosts are accurate when answering questions like how long the wait is, making small talk and bringing customers to their seats kindly and respectfully. The servers are also well informed when it comes to helping out with questions on the menu. They are very knowledgeable and answers to the best of their ability. The food is brought to the customer in a timely manner. The personnel clears plates or anything finished that’s in the way, as well as checks on the customer so the patron has a satisfying time. Often the managers will come up to the customers and ask how everything is going and if they are satisfied. The behavior of the workers creates a pleasant feeling to know they take their time and shows appreciation of the customers by making sure they are happy. The Olive Garden service is phenomenal.
The experience received at Olive Garden is great, which will make customers want to come back for the experience. They make the experience the best every time for customers. This restaurant is good for whether out on a date or taking the family out for nice dinner or lunch. During the customers’ visit to this restaurant there is great service, delicious food, and the environment is clean and pleasant. Olive Garden treats their customers like family making them want to come back every