Olod 3601 Final Exam Paper

Final Exam Study Guide for OLPD 3601: Spring, 2013

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Identify and be able to explain individual, group, and organization level T&D practices Name one performance model at each level of T&D, and describe the taxonomy of performance model of Swanson. What does this tell HRD professional about T&D? Draw and describe the TPS (ADDIE) model. Describe the three model models (HRD, ADDIE, ODPS), know their individual steps, and be able to apply them in an HRD example. Define expertise and its key elements. Why do organizations need it? What can organizations do to develop and retain it? How is technology being used in HRD? Describe at least three examples of how technology is used to deliver HRD programs? What is HRD
strategy? Why is it important? How can it support or shape business objectives? What is globalization? How is beneficial and detrimental to the workplace? From an HRD perspective, how does it impact organizations today? What is organization development – how is it defined? What is action research, and why is it a key concept to OD? Name and briefly describe one OD practice / intervention at each of the following levels: organization, work process, group, and individual. The concept of change is key to both OD and HRD – what are the definitions and theories (e.g. Lewin’s Field Theory) of change in HRD? What are the facets of resistance to change? What can HRD practitioners do to overcome resistance? Describe each level of the Kirkpatrick Model? How is it used? What are its limitations? Be able to identify other approaches to HRD program evaluation. What are the key elements of accountability in HRD? Be able to assess the strengths and weaknesses of the methods of training evaluation discussed in class