Online shopping
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Online shopping or online retailing is a form of electronic commerce allowing consumers to directly buy goods or services from a seller over the Internet without an intermediary service. An online shop, e-shop, e-store, Internet shop, web-shop, web-store, online store, or virtual store evokes the physical analogy of buying products or services at a bricks-and-mortar retailer or shopping center. The process is called business-to-consumer (B2C) online shopping. When a business buys from another business it is called business-to-business (B2B) online shopping. The largest online retailing corporations are E-Bay and Amazon.com, both of which are based in the US. Contents [hide] * 1 History * 2 Customers * 3 Logistics * 4 Payment * 5 Product delivery * 6 Shopping cart systems * 7 Online shopping * 8 Design * 8.1 Information load * 8.2 Consumer needs and expectations * 8.3 User interface * 9 Market share * 10 Advantages * 10.1 Convenience * 10.2 Information and reviews * 10.3 Price and selection * 11 Disadvantages * 11.1 Fraud and security concerns * 11.2 Lack of full cost disclosure * 11.3 Privacy * 11.4 Hands-on inspection * 12 Product suitability * 13 Aggregation * 14 Impact of reviews on consumer behaviour * 15 See also * 16 References |
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History
In 1990, Tim Berners-Lee created the first World Wide Web server and browser.[1] It opened for commercial use in 1991. In 1994, other advances took place, such as online banking and the opening of an online pizza shop by Pizza