It seemed that she wasn’t necessarily picking a side when it comes to online symptom checker versus a doctor’s diagnosis. She included quotes from Dr. Ateev Mehrotra, who was the lead author of the Harvard Medical School study, and also Jason Maude, the man who runs the symptom checker, Isabel. The quotes work together to show symptom checkers aren’t the solution, but can be used as a helpful guide before a real physician is sought out.
The issue of accuracy was the main factor that makes the online symptom checkers seems so incorrect. Bebinger demonstrated the accuracy by saying, “The Mayo Clinic's first diagnosis was right only 17 percent of the time, but have the correct diagnosis on a list of 20 and 76 percent of cases.” This information allows for negative attitudes to be formed about online symptom checkers.
In regards Dr. Mehrotra’s opinion of online symptom checkers, he said, “They are simply providing some information on what might be going on with you.” This quote shows that symptom checkers aren’t necessarily a terrible idea, but they aren’t very accurate either and to really find out what is wrong with you a physician’s help is needed. He clarifies this idea by saying, “These sites are not a replacement for going to a