operation management TB 
1.
Why is operations management a more encompassing term than production management?
A.
Operations management is concerned with multiple products and services
B.
Operations management refers to service as well as manufacturing organizations
C.
Operations management is broader including the financing and marketing functions
D.
Operations management makes use of the tools of quantitative analysis and computer systems
2.
Which of the following functions is responsible for the actual movement of goods and/or services across organizations?
A.
Logistics
B.
Operations
C.
Purchasing
D.
None of these
3.
Approximately, what percentage of the American workforce works in service industries?
A.
20%
B.
40%
C.
80%
D.
90%
4.
The four decision areas in operations management are:
A.
Planning, technology, inventory, and control
B.
Process, quality, capacity, and inventory
C.
Process, quality, technology, and capacity
D.
None of these
5.
A productive systems approach:
A.
Views operations as a separate organizational function
B.
Must provide feedback information for control of process inputs and technology
C.
Is of limited use in service organizations
D.
Disregards human and social concerns
6.
Capacity decisions:
A.
Include staffing and scheduling
B.
Include inventory control
C.
Include defining product specifications
D.
None of these
7.
Inventory decisions involve:
A.
Determining what to order, how much to order, and when to order
B.
Tracking the flow of materials
C.
Managing the finished goods inventories
D.
All of these
8.
The contemporary operations themes signify that:
A.
More emphasis should be placed on manufacturing than on service industries
B.
Every operation should be externally directed to meet the customers' requirements
C.
Operations decisions should precede decisions in other functions in an organization
D.
To be competitive, strategies for operations should exclude broader
Why is operations management a more encompassing term than production management?
A.
Operations management is concerned with multiple products and services
B.
Operations management refers to service as well as manufacturing organizations
C.
Operations management is broader including the financing and marketing functions
D.
Operations management makes use of the tools of quantitative analysis and computer systems
2.
Which of the following functions is responsible for the actual movement of goods and/or services across organizations?
A.
Logistics
B.
Operations
C.
Purchasing
D.
None of these
3.
Approximately, what percentage of the American workforce works in service industries?
A.
20%
B.
40%
C.
80%
D.
90%
4.
The four decision areas in operations management are:
A.
Planning, technology, inventory, and control
B.
Process, quality, capacity, and inventory
C.
Process, quality, technology, and capacity
D.
None of these
5.
A productive systems approach:
A.
Views operations as a separate organizational function
B.
Must provide feedback information for control of process inputs and technology
C.
Is of limited use in service organizations
D.
Disregards human and social concerns
6.
Capacity decisions:
A.
Include staffing and scheduling
B.
Include inventory control
C.
Include defining product specifications
D.
None of these
7.
Inventory decisions involve:
A.
Determining what to order, how much to order, and when to order
B.
Tracking the flow of materials
C.
Managing the finished goods inventories
D.
All of these
8.
The contemporary operations themes signify that:
A.
More emphasis should be placed on manufacturing than on service industries
B.
Every operation should be externally directed to meet the customers' requirements
C.
Operations decisions should precede decisions in other functions in an organization
D.
To be competitive, strategies for operations should exclude broader