Operations
Develop Operational Plans Learning Outcomes
� Planning & strategies based on workplace monitoring
� Develop scope and objectives of required initiatives based on business goals, staff and customer feedback
� Identify and analyze internal and external factors that may impact on the plan
� Consultation during the development of the plan
� Develop administrative framework & systems to support planned initiative
� Communicate priorities, responsibilities & timelines
� Develop evaluation systems in consultation with colleagues
� Develop internal & external communication strategies to keep all stakeholders informed
� Develop appropriate and financially sound resource strategies
� Planning for success Organizations exist in order to achieve goals. In order to be successful these goals must be:
� Specific
� Measurable
� Achievable
� Realistic
� Time referenced
The overall goal of the organization is usually expressed in its vision/mission statement Mission statements
� Refers to the core business of the company, general philosophy and customer service focus
� Need to be concise and effective
Planning for success � Planning is the process of determining what steps you will take, when you will take them and how you will take them in order to achieve them
� Business and strategic plans for a business have an external focus that with internal planning devices inform management of the outputs that will meet customer needs as well as achieve business goals
There are 4 basic management functions in an organization:
� Planning
� Leading
� Organizing
� Controlling
Without adequate planning these functions would be ineffective
Planning mechanisms related to these functions include:
� Budgets and forecasts
� Capacity planning
� Manufacturing design and operations planning
� Control processes
� Facilities layout plans
� Recording systems plans
� Inventory Control
� Resource requirement
� Planning & strategies based on workplace monitoring
� Develop scope and objectives of required initiatives based on business goals, staff and customer feedback
� Identify and analyze internal and external factors that may impact on the plan
� Consultation during the development of the plan
� Develop administrative framework & systems to support planned initiative
� Communicate priorities, responsibilities & timelines
� Develop evaluation systems in consultation with colleagues
� Develop internal & external communication strategies to keep all stakeholders informed
� Develop appropriate and financially sound resource strategies
� Planning for success Organizations exist in order to achieve goals. In order to be successful these goals must be:
� Specific
� Measurable
� Achievable
� Realistic
� Time referenced
The overall goal of the organization is usually expressed in its vision/mission statement Mission statements
� Refers to the core business of the company, general philosophy and customer service focus
� Need to be concise and effective
Planning for success � Planning is the process of determining what steps you will take, when you will take them and how you will take them in order to achieve them
� Business and strategic plans for a business have an external focus that with internal planning devices inform management of the outputs that will meet customer needs as well as achieve business goals
There are 4 basic management functions in an organization:
� Planning
� Leading
� Organizing
� Controlling
Without adequate planning these functions would be ineffective
Planning mechanisms related to these functions include:
� Budgets and forecasts
� Capacity planning
� Manufacturing design and operations planning
� Control processes
� Facilities layout plans
� Recording systems plans
� Inventory Control
� Resource requirement