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SUPPLY CHAIN MANAGEMENT REPORT 2004

sponsored by

part of the Industry Research Report program from The Manufacturer

CONTENTS
Sponsor list Objectives, methodology, and demographics Executive summary Supply chain maturity Barriers to collaboration Does your company’s supply chain management measure up? Page 8 Business challenges Supply chain metrics State of the market Supply chain technology investment and initiatives Measuring supply chain investment payback Current and planned capabilities 2 5 7 8 11 12 13 14 16 18 20

Supply Chain Management Report 2004

1

SUPPLY CHAIN MANAGEMENT REPORT

SPONSORS
SAP is the world's leading provider of business software solutions. Through mySAP Business Suite, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. The unique core processes of various industries, from aerospace to utilities, are supported effectively by SAP's 23 industry solution portfolios. Today, more than 20,500 customers in over 120 countries run more than 67,500 installations of SAP software. With subsidiaries in over 50 countries, the company is listed on several exchanges including the Frankfurt stock exchange and NYSE under the symbol "SAP." For additional information call 1-800-395-1424 or visit www.sap.com.

Business Benefits for Manufacturers
SAP gives manufacturing companies the comprehensive, integrated information needed to support collaboration—and it can help you reap solid business benefits, including: • • • • Reduced costs—Save money with supply chain efficiencies, employee and customer self-service tools. Improve program tracking and project progress; shorten design and planning cycles. Increased revenues—Work across boundaries to explore new business opportunities with customers and partners. Foster product and service innovation. Maximize sales and marketing campaigns. Shorter

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