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Operations Management

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Operations Management
UNIVERSITY OF WESTMINSTER
WESTMINSTER BUSINESS SCHOOL

SEMESTER 1, 2009-2010
MODULE CODE:

4BIM502

MODULE TITLE: OPERATIONS MANAGEMENT
Hand in date: 6pm Thursday 10th December

Alternative Assessment
2,500 words

Report question

The aim of the JIT methodology may be deemed to meet demand instantaneously, with perfect quality and no waste’. So runs one definition of JIT.
Your task is to evaluate the requirements and objectives of a JIT operation and analyse the potential benefits and drawbacks when deciding to apply the JIT methodology to the following operation:
A restaurant which caters for a wide range of customers, it is open seven days a week and serves its customers from an a la carte menu, used in the evenings and weekends and a set menu for lunchtime customers.

Some of the key components of JIT
• improving productivity
• eliminating waste
• delivery of the parts at the right quality, right time, right place
• minimum use of facilities, equipment, materials, human resources
• employee involvement
• teamwork
• simplification

Marking scheme
Assessment
Criteria

Content, style, relevance and originality Format

Referencing, sources

Constructive critical analysis, introduction, conclusion Weighting

30%

10%

20%

40%

0% - 49%

Anecdotal evidence, little thought and consideration for the construction of report

Typed

50% - 59%

Majority of content appropriate to topic, interesting insights

Well presented, in the required format. Spellchecked

A range of appropriate sources used. Harvard reference system used

Descriptive but using relevant evidence

Content relevant to Clear presentation the topic. Logical with identifiable
60% - 69% sections and argument, construction throughout conclusion

Sound reporting, with a good range of sources used Critical analysis shown in the development of the argument 70% and above Descriptive, with little

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