Operations Management SBI And ICICI 
An OPERATIONS MANAGEMENT Presentation
OPERATIONS AND COMPETITIVE ADVANTAGE
SBI and ICICI, Main Branches, Thane (W)
Group Members:
Name
Roll no
Pooja Kulkarni
31
Priyata Kurup
32
Reshmi Rajan
33
Pratik Mohite
34
Shweta More
36
Pravin Narwade
39
Manasee Naik
37
Prashant Nandi
38
Subject: OPERATIONS MANAGEMENT.
Professor: D.M Marathe.
Topic: INTRODUCTION, OPERATIONS AND COMPETITIVE ADVANTAGE OF SBI AND ICICI BANKS.
Date of Submission: 24th September 2014.
Operations Management Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization.Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization.
The design,execution and control of operation that convert resources into desired goods and services and implement a campanys business strategy. Operations management is fundamental for any business seeking a competitive advantage in productivity. The role of operations management is to efficiently and effectively produce quality goods and services to create wealth. Bank operations management is the foundation of banking. Processing daily transactions, controlling and managing trades and sales and supporting front and back officers is part of the many functions of operations management. Thus operations strategy is vital to banking to function at its optimal level. By definition “operations strategy is concerned with setting broad policies and plans for using the resources of a firm to best support its long-term competitive strategy” . Typically a strategy breaks down into three major components: operations effectiveness, customer management, and product innovation. It is important that a firm’s strategy aligns with its mission of serving the customer.
Competitive Advantage Competitive advantage occurs
OPERATIONS AND COMPETITIVE ADVANTAGE
SBI and ICICI, Main Branches, Thane (W)
Group Members:
Name
Roll no
Pooja Kulkarni
31
Priyata Kurup
32
Reshmi Rajan
33
Pratik Mohite
34
Shweta More
36
Pravin Narwade
39
Manasee Naik
37
Prashant Nandi
38
Subject: OPERATIONS MANAGEMENT.
Professor: D.M Marathe.
Topic: INTRODUCTION, OPERATIONS AND COMPETITIVE ADVANTAGE OF SBI AND ICICI BANKS.
Date of Submission: 24th September 2014.
Operations Management Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization.Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization.
The design,execution and control of operation that convert resources into desired goods and services and implement a campanys business strategy. Operations management is fundamental for any business seeking a competitive advantage in productivity. The role of operations management is to efficiently and effectively produce quality goods and services to create wealth. Bank operations management is the foundation of banking. Processing daily transactions, controlling and managing trades and sales and supporting front and back officers is part of the many functions of operations management. Thus operations strategy is vital to banking to function at its optimal level. By definition “operations strategy is concerned with setting broad policies and plans for using the resources of a firm to best support its long-term competitive strategy” . Typically a strategy breaks down into three major components: operations effectiveness, customer management, and product innovation. It is important that a firm’s strategy aligns with its mission of serving the customer.
Competitive Advantage Competitive advantage occurs