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Ops 571 Learning Team Reflection Paper

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Ops 571 Learning Team Reflection Paper
Learning Team Reflection

Ryan Cole, Wendy Gonzalez, DoLores VanHorn, Jaleesa Lankford
OPS/571
6/10/2015
Instructor: Peggy Ryan

Businesses and companies all over the world are looking for the appropriate tools to help management address the many different duties and actions that have to be taken into consideration when supporting their profits, assets, employees, and overall goals. There are a number of tools available to help achieve those goals and two of them are Total Quality Management, “TQM” and International Organization of Standardization, “ISO”.
What are TQM and ISO The focus of TQM is to find the best and maximum results, and the best route to get to them. It is considered to be a program for management based on quality control. This tool does not require any documentation per say. TQM is actually a management system that needs the employee’s …show more content…
2015. Kaylan City Life. Retrieved from: http://kalyan-city.blogspot.com/2010/07/quality-control-total-quality.html
American Society For Quality (ASQ). 2015. Retrieved from:http://asq.org/learn-about-quality/total-quality-management/overview/overview.html
Benefits And Challenges Of TQM And ISO - Term Papers. (n.d.). Retrieved June 10, 2015, from http://www.allfreepapers.com/Miscellaneous/Benefits-And-Challenges-Of-TQM-And-ISO/64241.html
CEBOS. (2012). How Can TQM Make Your Business More Successful?. Retrieved from: http://www.cebos.com/how-can-tqm-make-your-business-more-successful/
Difference Between TQM and ISO | Difference Between | TQM vs ISO. (n.d.). Retrieved June 10, 2015, from http://www.differencebetween.net/business/difference-between-tqm-and-iso/
Total Quality Engineering. (2015). Helping organizations improve effectiveness. Retrieved from: http://www.tqe.com/ISO.html
Writing, A. (2011, April 11). The Advantages & Disadvantages of TQM. Retrieved June 10, 2015, from
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