Organisation Behevior

MODULE ONE

FUNDAMENTALS OF ORGANIZATIONAL BEHAVIOUR (Four hours)

  

CHAPTER ONE- Understanding Organizational Behaviour (one hour) CHAPTER TWO- Effectiveness in organizations (one hour) CHAPTER THREE- Social systems and organizational culture (two hours)

Reference: 1. Organizational Behaviour, Stephen P.Robbins, Timothi A.Judge and Seema Sanghi, 12th ed, Prentice Hall India 2. Organizational behaviour-Human behaviour at work by John W Newstrom, 12th edition, McGrawHill 3. Organizational behavior and management by Ivancevich, Konopaske and Matteson 7th edition, Tata McGrawHill 4. Organisational Behaviour by Steven L Mc Shane Mary Ann Von Glinow Radha R Sharma Tata McGrawHill

5. Organizational behavior by Don Hellriegel; John W. Slocum; Richard W. Woodman-8th edition, Thomson South-Western

Prepared By

Dr Susmita Mukhopadhyay Assistant Professor, VGSOM, IIT Kharagpur [e-mail]

Chapter One

Understanding Organizational Behaviour

Objectives       Understanding the meaning of Organizational behaviour Understanding the fundamental concepts connected with Organizational behaviour Understanding the basic approaches of Organizational behaviour Framing the study of Organizational behaviour Understanding the goals of organizational behaviour. Knowing the importance of Organizational behaviour for the managers.

INTRODUCTION Mintzberg (1973) identified ten separate roles in managerial work, each role defined as an organised collection of behaviours belonging to an identifiable function or position. He separated these roles into three subcategories: interpersonal contact, information processing and decision making. Interpersonal contact FIGUREHEAD: the manager performs ceremonial and symbolic duties as head of the organisation; LEADER: fosters a proper work atmosphere and motivates and develops subordinates; LIASION: develops and maintains a network of external contacts to gather information; Information