Organisation Study - Satyam Computers
Satyam Computer Services Limited.
Introduction
Satyam Computer Service Limited is a leading global business and information technology company, delivering consulting, systems integration, and outsourcing solutions to clients in over 20 industries. Incorporated on June 24 1987, Satyam has grown substantially to become one of the fastest growing companies in the IT services and BPO sector. It is one of the youngest IT services company to reach US $1 billion mark in annual revenues. The first fortune 500 client for Satyam was John Deere where Satyam demonstrated both onsite and off shore work environment. It is the fourth largest IT Company in terms of revenue.
Conducive factors identified
The size of the worldwide IT service and BPO market is US $ 600 billion of which US $ 30 billion was serviced by Indian IT and Service Company in the year 2007, the addressable opportunity in these areas is nearly US $ 300 billion. According to NASSCOM report Indian companies will address about US $ 60 billion of these services by 2010and growth will come from infrastructure management system, BPO and growth in service line like engineering and design service which are as yet embryonic. In order to meet these new avenues Satyam has 8 key guiding principles which will help to meet organisational objectives
1) Create a compelling Infrastructure Management Service Business
2) Grow BPO service
3) Maintain Leadership with Application development and Maintenance Service
4) Win Strategic Deals
5) Invest in Engineering and design service
6) Expand geographic footprint
7) Enhance market positioning
8) Develop a strong Cadre of leaders
Growth of the organisation
Major Milestones – The major milestones for the company are as follows
Year Milestone
1987 Satyam Computer Services incorporated
1991 John Deere, Satyam’s first fortune 500 customer
1992 Company debuts on BSE
1993 Joint venture with Dun and Bradstreet to launch IT service
1995 ISO 9001 certification
1999
Introduction
Satyam Computer Service Limited is a leading global business and information technology company, delivering consulting, systems integration, and outsourcing solutions to clients in over 20 industries. Incorporated on June 24 1987, Satyam has grown substantially to become one of the fastest growing companies in the IT services and BPO sector. It is one of the youngest IT services company to reach US $1 billion mark in annual revenues. The first fortune 500 client for Satyam was John Deere where Satyam demonstrated both onsite and off shore work environment. It is the fourth largest IT Company in terms of revenue.
Conducive factors identified
The size of the worldwide IT service and BPO market is US $ 600 billion of which US $ 30 billion was serviced by Indian IT and Service Company in the year 2007, the addressable opportunity in these areas is nearly US $ 300 billion. According to NASSCOM report Indian companies will address about US $ 60 billion of these services by 2010and growth will come from infrastructure management system, BPO and growth in service line like engineering and design service which are as yet embryonic. In order to meet these new avenues Satyam has 8 key guiding principles which will help to meet organisational objectives
1) Create a compelling Infrastructure Management Service Business
2) Grow BPO service
3) Maintain Leadership with Application development and Maintenance Service
4) Win Strategic Deals
5) Invest in Engineering and design service
6) Expand geographic footprint
7) Enhance market positioning
8) Develop a strong Cadre of leaders
Growth of the organisation
Major Milestones – The major milestones for the company are as follows
Year Milestone
1987 Satyam Computer Services incorporated
1991 John Deere, Satyam’s first fortune 500 customer
1992 Company debuts on BSE
1993 Joint venture with Dun and Bradstreet to launch IT service
1995 ISO 9001 certification
1999
References: SatyamWay Handbook Dataquest Economic Times CNBC TV 18 Outlook Business