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Organisational Bahavior
Florida International University

FIU Digital Commons
FIU Electronic Theses and Dissertations University Graduate School

1-25-2008

What Makes Online Grocers Work? A Case Study Analysis of Factors Contributing to Online Grocery Store Profitability
William D. Lucky, Jr.
Florida International University

Follow this and additional works at: http://digitalcommons.fiu.edu/etd Recommended Citation
Lucky, Jr., William D., "What Makes Online Grocers Work? A Case Study Analysis of Factors Contributing to Online Grocery Store Profitability" (2008). FIU Electronic Theses and Dissertations. Paper 194. http://digitalcommons.fiu.edu/etd/194

This work is brought to you for free and open access by the University Graduate School at FIU Digital Commons. It has been accepted for inclusion in FIU Electronic Theses and Dissertations by an authorized administrator of FIU Digital Commons. For more information, please contact dcc@fiu.edu.

FLORIDA INTERNATIONAL UNIVERSITY Miami, Florida

WHAT MAKES ONLINE GROCERS WORK? A CASE STUDY ANALYSIS OF FACTORS CONTRIBUTING TO ONLINE GROCERY STORE PROFITABILITY

A dissertation submitted in partial fulfillment of the requirements for the degree of DOCTOR OF PHILOSOPHY in BUSINESS ADMINISTRATION by William David Lucky, Jr.

2008

To: Dean Joyce Elam College of Business Administration This dissertation, written by William David Lucky, Jr., and entitled What Makes Online Grocers Work? A Case Study Analysis of Factors Contributing to Online Grocery Store Profitability, having been approved in respect to style and intellectual content, is referred to you for judgment. We have read this dissertation and recommend that it be approved.

_______________________________________ Bruce Seaton _______________________________________ Peter Dickson _______________________________________ Clark Wheatley _______________________________________ Barnett Greenberg, Major Professor Date of Defense: January 25, 2008 The dissertation of


References: 514 Barnes, Rachel (2006, April 29) 516 Davies, Glynn (2004) 519 Hall, James (2004, July 25) 520 Hays, Tom, Pinar Keskinocak and Virginia Malcome de Lopez (2004) 521 Keh, Hean Tat and Elain Shieh (2001) 525 Rutledge, Tanya (2000) 526 Shook, Carrie (1998) 527 Tesco enters the telecom business (2003, January 27) 528 Tesco.com to charge more for Friday delivery (2002, April 24)
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