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Organisational Behaviour

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Organisational Behaviour
* Table of Contents * *
QUESTION
DISPUTE OF INTEREST and rights "Disputes of interest",
PHRM02M

UNIQUE NUMBER 208111

LABOUR RELATIONS ASSIGNMENT 3

MATTHEW DONOVAN RUDOLPH

STUDENT NO. - 77621581

1 QUESTION 1
1.1 DISPUTE OF INTEREST and rights 2
1.2 STEP 1 – NEGOTIATION 2
1.3 STEP 2 – CONCILIATION 3
1.4 STEP 3a – ARBITRATION 3
1.5 STEP 3b – STRIKE OR LOCK OUT 3
LOCK OUT 3
1.6 DISPUTE OF RIGHTS 3
1.7 STEP 1 – CONSULTATION 3
1.8 STEP 2 – CONCILIATION pg101 4
1.9 STEP 3 – ARBITRATION pg102s/g 4
1.10 STEP 3 – ADJUDICATION pg102s/g 4 2 QUESTION 4
2.1 EXTERNAL DISPUTE RESOLUTION 4 2.1.1 STEP 1 – CONCILIATION PG103S/G 4
2.2 CCMA – THE COMMISION FOR CONCILIATION, MEDIATION AND ARBITRATION 4 2.2.1 STEP 2 – MEDIATION PG107S/G 5 2.2.2 STEP 3 – ARBITRATION PG107S/G 5 2.2.3 STEP 4 – CONCILIATION – ARBITRATION PG107S/G 5 2.2.4 STEP 5 – LABOUR COURT PG99S/G PG151TB 5 2.2.5 STEP 6 – LABOUR APPEAL COURT PG100S/G PG153TB 5 3 QUESTION - disciplinary code, procedure and process 6
3.1 Purpose of a disciplinary code and procedure 6
3.2 steps in the disciplinary process (p288 textbook) 6

I will be presenting a diagram below which clearly shows, the conflict resolution process: Disputes of rights and interests. As well as giving a brief discussion on The Diagram and the dispute of rights and interests in the conflict resolution process,

Arbitration
Arbitration

Conciliation
Conciliation
Disputes of Interest
Disputes of Interest
Negotiation
Negotiation

Strikes / Lock-out
Strikes / Lock-out

Conciliation
Conciliation
Consultation
Consultation
Disputes of rights
Disputes of rights

Arbitration or Adjudication in Labour Court
Arbitration or Adjudication in Labour Court

CONFLICT RESOLUTION PROCESS: DISPUTES OF RIGHTS AND INTERESTS
(et Al ….)

DEFINITION
Where the conflict may be a matter of opinion, such as where a person or group is entitled to some resources or



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