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Organisational Devlopment: Levels of Diagnosis

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Organisational Devlopment: Levels of Diagnosis
It is pointless conducting diagnosis at the individual level, because most issues can be addressed at the organization and group level. Discuss.
Within modern business practices continual evolution is essential for long term organisational outcomes. With economic pressures, a growing demand for perceptibly social and environmental responsibility and an increasingly focus towards international and worldwide trade, modern organizations are confronted with an almost constant need for change (Waddell, Cummings and Worley, 2007). Thus it is important for leaders to have a sound understanding of change issues and theories (Waddell, 2002). Organisational development (OD) is described as a systematic application of behavioral science knowledge to the planned development and reinforcement of organizational structures, processes and strategies for improving organisational effectiveness (Waddell et al., 2007). Diagnosis it an integral part of successful OD implementation and is performed on one or more levels including ‘individual’, ‘group’ and ‘organisational’ diagnosis. Thus for successful long term outcomes it is necessary to investigate the role of diagnosis within successful OD implementation, with a focus on ‘individual’ level diagnosis in contrast to both ‘group’ and ‘organisational’.
Diagnosis within organisation development is described as an intervention that develops information about the various subsystems of an organisation as well as the patterns and processes that take part in an organisation (Beckhard, 1969). Similarly, Waddell et al. (2007) depict diagnosis as the process of understanding how the organisation is currently functioning, in order to successfully develop change intervention. Thus within modern firms this process develops insight for both the client and OD coordinator into the functioning and efficiency on individual, group and organisational levels. Aldefer and Brown (1975) suggest that the process of diagnosis also serves to motivate



References: Aldderfer, C., Brown, L. (1975). Learning from changing; Organisational development and diagnosis. Beverly Hills: Sage. Beckhard, R. (1969). Organisational Development: Stratergies and models. Reading, MA: Addison-Wesley. Beer, M., & Spector, B. (1993). Organizational Diagnosis: Its Role in Organizational Learning. [Article]. Journal of Counseling & Development, 71(6), 642-650. Burton, R., Obel B. (2004). Strategic organizational diagnosis and design: The dynamics of fit. Norwell, MA: Kluwer Academic Publishers. Callan, V. (1993). Individual and organizational strategies for coping with organizational change. Work & Stress, 7(1). Cobb, A. T. (1986). Political Diagnosis: Applications in Organizational Development. [Article]. Academy of Management Review, 11(3), 482-496. Coghlan, D. (1994). Organisational diagnosis through interlevel dynamics. The International Journal of Organisational Analysis, 2, 264-279. Harrison, M., Shirom, A. (1999). Organizational diagnosis and assessment: Bridging theory and practice. Thousand Oaks, CA: Sage. Laser, S. A. (1995). Diagnosis for Organizational Change: Methods and Models. [Book Review]. Personnel Psychology, 48(2), 409-412. Mclean, G. (2005). Organization development: principles, processes, performance San Francisco: Berrett-Kochler Publishers. Nadler, D. (1977). Feedback and Organisational Development: Using data based methods. Reading, MA: Addison-Wesley. Rio Tinto. (2009). Rio Tinto Sustainability Review Retrieved 6/08/10, from http://www.riotinto.com/annualreport2009/performance/sustainable_development_review/index.html Stacy, R Stahl, D. A. (1997). Organizational Diagnosis: A Six-Box Model. [Article]. Nursing Management, 28(4), 18-20. Todnem, R. (2005). Organisational change management: A critical review Journal of Change Management, 5(4). Waddell, D. (2002). E-business in Australia: Concepts and Cases. Sydney: Pearson Education Australia. Waddell, D., Cummings, T., Worley, G. (2007). Organisation Development and Change. Melbourne: Cenegage Learning Australia.

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