Organization Behavior
INDEX
INTRODUCTION 4
RESEARCH METHODOLOGY 5
THEORETICAL BACKGROUND 6
ORGANISATION STRUCTURE 7
ORGANISATION CULTURE 8
ORGANISATION VALUES 9
THE RITZ-CARLTON LLC 10
VALUES 10
The Mission/ the Moto 10
The Vision / Credo 10
STRUCTURE 11
CULTURE 11
MARRIOTT INTERNATIONAL. 13
STRUCTURE 13
THE MARRIOT INC. VALUES ANALYSIS 14
Marriott Mission Statement 14
COMPARATIVE ANALYSIS 16
CONCLUSION 20
REFERENCE: 21
APPENDIXES 24
APPENDIX 1 24
APPENDIX 2 25
Executive Summery
In assignment represent my research on The Ritz-Carlton and Marriot Inc structure, Culture and Values and the direct implication on the organisation Strategy, Staff, Skills and Style.
Using the Mckinsey 7S to highlight the direct consequence of the shared values, structure and culture on the any organisation.
Followed by formal definition, methods and theory on organisation structure, culture and values, with analysis of each organisation and the evolving of its history includes analysis of the 3 elements and highlighting Organisation Behaviours and Management Change
The findings suggest that these organisations are at similar ends of the organisation spectrum. The Ritz-Carlton is keeping in step with the demands of its mission maintaining an organic, organisational structure and values, however lacks the understanding of the local culture. The Marriott is strong in culture however frustration and confusion in the international level of cooperation due to the Matrix structure.
A proposal for change within The Ritz-Carlton highlighting the strategies of adopting the local culture to support the organisation strategy, and a proposal for Marriot Inc, for an international level restructuring which improves the management performance
Introduction
In this assignment, the study will analysis two organisation The Ritz-Carlton hotel and The Marriott Inc Hotel, the nature of there organisation , with a view to determining the extent to which structure, culture and
INTRODUCTION 4
RESEARCH METHODOLOGY 5
THEORETICAL BACKGROUND 6
ORGANISATION STRUCTURE 7
ORGANISATION CULTURE 8
ORGANISATION VALUES 9
THE RITZ-CARLTON LLC 10
VALUES 10
The Mission/ the Moto 10
The Vision / Credo 10
STRUCTURE 11
CULTURE 11
MARRIOTT INTERNATIONAL. 13
STRUCTURE 13
THE MARRIOT INC. VALUES ANALYSIS 14
Marriott Mission Statement 14
COMPARATIVE ANALYSIS 16
CONCLUSION 20
REFERENCE: 21
APPENDIXES 24
APPENDIX 1 24
APPENDIX 2 25
Executive Summery
In assignment represent my research on The Ritz-Carlton and Marriot Inc structure, Culture and Values and the direct implication on the organisation Strategy, Staff, Skills and Style.
Using the Mckinsey 7S to highlight the direct consequence of the shared values, structure and culture on the any organisation.
Followed by formal definition, methods and theory on organisation structure, culture and values, with analysis of each organisation and the evolving of its history includes analysis of the 3 elements and highlighting Organisation Behaviours and Management Change
The findings suggest that these organisations are at similar ends of the organisation spectrum. The Ritz-Carlton is keeping in step with the demands of its mission maintaining an organic, organisational structure and values, however lacks the understanding of the local culture. The Marriott is strong in culture however frustration and confusion in the international level of cooperation due to the Matrix structure.
A proposal for change within The Ritz-Carlton highlighting the strategies of adopting the local culture to support the organisation strategy, and a proposal for Marriot Inc, for an international level restructuring which improves the management performance
Introduction
In this assignment, the study will analysis two organisation The Ritz-Carlton hotel and The Marriott Inc Hotel, the nature of there organisation , with a view to determining the extent to which structure, culture and