Organization Behaviour case study
Organizational Behaviour case study
Table of Contents
Managing Motivation in a Difficult Economy
Executive summary
In this report, a case of Morgan-Moe’s drug stores will be studied. The company is suffering from a difficult economy situation, with stores being downsized and employees being dismissed. There is a huge problem concerning employee motivations. Therefore, the human resource team decided to change the management system, and they had conducted an experiment to test five newly designed programs. The outcome is analyzed based on sales revenues and employment turnover rate, and the most effective programs are selected accordingly.
At the same time, critical thinking is applied in this report. The process of the experiment is reviewed, and several factors are added into the consideration. Meanwhile, both practical and theoretical information is provided relating to the changing workforce, the importance of goal and directions, the construction of organizational culture, the employ involvement and empowerment, the changing resistance, as well as the justice and fairness of work place. Through these further analyses, a more comprehensive management system is suggested to Morgan-Moe’s drug company.
Background information
Morgan-Moe’s drug stores used to be the leading company in the retail industry with the firm owning hundreds of stores. However, there has been a dramatic declining in revenues recently based on a sharp decrease in the region’s manufacturing economy. The company used to consider high-margin items as their major product, but they have to switch their focus on low-margin commodities, and therefore the profit has been fallen rapidly. Out of frustration, the company has to cut down the number of stores, and dismiss the employees.
As the business going worse, there are some negative influences on the employees. Because of the insecurity of their jobs, employees had formed a pessimistic
Table of Contents
Managing Motivation in a Difficult Economy
Executive summary
In this report, a case of Morgan-Moe’s drug stores will be studied. The company is suffering from a difficult economy situation, with stores being downsized and employees being dismissed. There is a huge problem concerning employee motivations. Therefore, the human resource team decided to change the management system, and they had conducted an experiment to test five newly designed programs. The outcome is analyzed based on sales revenues and employment turnover rate, and the most effective programs are selected accordingly.
At the same time, critical thinking is applied in this report. The process of the experiment is reviewed, and several factors are added into the consideration. Meanwhile, both practical and theoretical information is provided relating to the changing workforce, the importance of goal and directions, the construction of organizational culture, the employ involvement and empowerment, the changing resistance, as well as the justice and fairness of work place. Through these further analyses, a more comprehensive management system is suggested to Morgan-Moe’s drug company.
Background information
Morgan-Moe’s drug stores used to be the leading company in the retail industry with the firm owning hundreds of stores. However, there has been a dramatic declining in revenues recently based on a sharp decrease in the region’s manufacturing economy. The company used to consider high-margin items as their major product, but they have to switch their focus on low-margin commodities, and therefore the profit has been fallen rapidly. Out of frustration, the company has to cut down the number of stores, and dismiss the employees.
As the business going worse, there are some negative influences on the employees. Because of the insecurity of their jobs, employees had formed a pessimistic
References: Langton, N., Robbins, P. S., and Judge, A. T. (2012) Fundamentals of Organizational Behavior. 6th Canadian Edition, Pearson. Lencioni, P. (2012). The Advantage: Why Organizational Health Trumps Everything Else in Business. Jossey-Bass: USA. Round the Clock Resources, (2012). Sustainable Performance System Consultations. Retrieved October 19, 2013, from: http://roundtheclockresources.com Sechrest, L Torben Rick. (2011). 12 reasons why people resist change. Retrieved October 14, 2013, from: http://www.torbenrick.eu/ Appendix: Experiment results