Preview

Organizational Behavior

Powerful Essays
Open Document
Open Document
12214 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Organizational Behavior
Organizational Behavior and Human Decision Processes 89 (2002) 1119–1139

ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES www.elsevier.com/locate/obhdp Understanding the dynamic relationships among personality, mood, and job satisfaction: A field experience sampling study
Remus Ilies* and Timothy A. Judge
Department of Management, Warrington College of Business Administration, University of Florida, Gainesville, FL 32611, USA

Abstract This study investigated the within-individual relationship between mood and job satisfaction, and examined the role of personality characteristics in moderating this relationship. The design of the study involved an experience sampling methodology (ESM); 27 employees completed mood and job satisfaction surveys at four different times during the day for a period of four weeks, resulting in a total of 1907 observations. Results showed that within-individual variance comprised 36% of the total variance in job satisfaction, and mood explained 29% of the within-individual variance in job satisfaction. Second, mood and job satisfaction were related both within and across individuals. Third, two personality traits—Neuroticism and Extraversion—were associated with average levels of mood. Fourth, within-individual variability in mood was significantly related to within-individual variability in job satisfaction, and variability in both mood and job satisfaction was predicted by Neuroticism. Finally, personality impacted the degree of association between mood and job satisfaction within individuals. Ó 2002 Elsevier Science (USA). All rights reserved.
Keywords: Job Satisfaction; Mood; Affect; Dispositions; Personality; Experience sampling

1. Introduction One major goal of job satisfaction research has been to discover causes of job satisfaction and dissatisfaction. Fisher and Locke (1992), in their assessment of the state of job satisfaction research, noted that substantial progress has been made in understanding the causes of



References: Agho, A. O., Price, J. L., & Mueller, C. W. (1992). Discriminant validity of measures of job satisfaction, positive affectivity and negative affectivity. Journal of Occupational and Organizational Psychology, 65, 185–196. Alliger, G. M., & Williams, K. J. (1993). Using signal-contingent experience sampling methodology to study work in the field: A discussion and illustration examining task perceptions and mood. Personnel Psychology, 46, 525–549. Blaney, P. H. (1986). Affect and memory: a review. Psychological Bulletin, 99, 229–246. Bower, G. H. (1981). Mood and memory. American Psychologist, 36, 129–148. Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35, 307–311. Brief, A. P. (1998). Attitudes in and around organizations. Thousand Oaks, CA: Sage Publications. Brief, A. P., & Roberson, L. (1989). Job attitude organization: An exploratory study. Journal of Applied Social Psychology, 19, 717–727. Byrk, A. S., & Raudenbush, S. W. (1992). Hierarchical linear models: Applications and data analysis methods. Thousand Oaks, CA: Sage. Byrk, A. S., Raudenbush, S. W., & Congdon, R. T., Jr. (2000). HLM 5 for Windows. Chicago: Scientific Software International. Camman, C., Fichman, M., Jenkins, D. J., & Klesh, J. R. (1983). Assessing the attitudes and perceptions of organizational members. In S. E. Seashore, E. E. Lawler III, P. H. Mirvis, & C. Cammann (Eds.), Assessing organizational change: A guide to methods measures and practices (pp. 71–138). New York: Wiley. Costa, P. T., Jr., & McCrae, R. R. (1980). Influence of extraversion and neuroticism on subjective wellbeing: happy and unhappy people. Journal of Personality and Social Psychology, 38, 668–678. Costa, P. T., Jr., & McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and NEO FiveFactor (NEO-FFI) Inventory professional manual. Odessa, FL: PAR. Diener, E., & Emmons, R. A. (1984). The independence of positive and negative affect. Journal of Personality and Social Psychology, 47, 1105–1117. Eckenrode, J. (1984). Impact of chronic and acute stressors on daily reports of mood. Journal of Personality and Social Psychology, 46, 907–918. 1138 R. Ilies, T.A. Judge / Organizational Behavior and Human Decision Processes 89 (2002) 1119–1139 Eysenck, H. J., & Eysenck, M. W. (1985). Personality and individual differences. New York: Plenum Press. Fisher, C. D., & Locke, E. A. (1992). The new look in job satisfaction research and theory. In C. J. Cranny, P. C. Smith, & E. F. Stone (Eds.), Job satisfaction how people feel about their jobs and how it affects their performance (pp. 165–194). New York: Lexington. George, J. M. (1989). Mood and absence. Journal of Applied Psychology, 74, 317–324. George, J. M., & Brief, A. P. (1994). Feeling good-doing good: A conceptual analysis of mood at work– organizational spontaneity relationship. Psychological Bulletin, 112, 310–329. Gray, J. A. (1981). A critique of EysenckÕs theory of personality. In H. J. Eysenck (Ed.), A model for personality (pp. 246–276). New York: Springer. Hackman, J., & Oldham, G. (1980). Work redesign. Reading, MA: Addison-Wesley. Hepburn, L., & Eysenck, M. W. (1989). Personality, average mood and mood variability. Personality and Individual Differences, 10, 975–983. Hofmann, D. A., Griffin, M. A., & Gavin, M. B. (2000). The application of hierarchical linear modeling to organizational research. In K. Klein & S. Kozlowski (Eds.), Multilevel Theory, Research, and Methods in Organizations: Foundations, extensions, and new directions (pp. 467–511). San Francisco: Jossey-Bass. Hormuth, S. E. (1986). The sampling of experiences in situ. Journal of Personality, 54, 262–293. Isen, A. M., & Baron, R. A. (1991). Positive affect as a factor in organizational behavior. Research in Organizational Behavior, 13, 1–54. Judge, T. A. (1992). The dispositional perspective in human resources research. Research in Personnel and Human Resources Management, 10, 31–72. Judge, T. A., & Bono, J. E. (2001). Relationship of core self-evaluations traits—self-esteem, generalized self-efficacy, locus of control, and emotional stability—with job satisfaction and job performance: A meta-analysis. Journal of Applied Psychology, 86, 80–92. Larsen, R. J. (1987). The stability of mood variability: A spectral analytic approach to daily mood assessments. Journal of Personality and Social Psychology, 52, 1195–1204. Larsen, R. J., & Kasimatis, M. (1990). Individual differences in entrainment of mood to the weekly calendar. Journal of Personality and Social Psychology, 58, 164–171. Larsen, R. J., & Ketelaar, T. (1991). Personality and susceptibility to positive and negative emotional states. Journal of Personality and Social Psychology, 61, 132–140. Larson, R. S., & Csikszentmihalyi, M. (1983). The experience sampling method. In H. R. Reis (Ed.), New directions for methodology of social and behavioral science: Naturalistic approaches to studying social interaction (vol. 2, pp. 41–46). San Francisco: Jossey-Bass. Larson, R. S., Csikszentmihalyi, M., & Graef, R. (1980). Mood variability and the psychological adjustment of adolescents. Journal of Youth and Adolescence, 9, 469–490. Locke, E. A. (1976). The nature and causes of job satisfaction. In M. D. Dunnette (Ed.), Handbook of industrial and organizational psychology (pp. 1297–1349). Chicago: Rand McNally. McConville, C., & Cooper, C. (1992). Mood variability and personality. Personality and Individual Differences, 13, 1213–1221. McConville, C., & Cooper, C. (1999). Personality correlates of variable moods. Personality and Individual Differences, 26, 65–78. McCrae, R. R., & Costa, P. T., Jr. (1991). Adding liebe und arbeit: The full five-factor model and wellbeing. Personality and Social Psychology Bulletin, 17, 227–232. Mobley, W. H., & Locke, E. A. (1970). The relationship of value importance to satisfaction. Organizational Behavior and Human Performance, 5, 463–483. Penner, L. A., Shiffman, S., Paty, J. A., & Fritzsche, B. A. (1994). Individual differences in intraperson variability in mood. Journal of Personality and Social Psychology, 66, 712–721. Russel, J. A., & Feldman-Barret, L. (1999). Prototypical emotional episodes, and other things called emotion: Dissecting the elephant. Journal of Personality and Social Psychology, 76, 805–819. Rusting, C. L. (1999). Interactive effects of personality and mood on emotion-congruent memory and judgment. Journal of Personality and Social Psychology, 77, 1073–1086. Rusting, C. L., & DeHart, T. (2000). Retrieving positive memories to regulate negative mood: Consequences for mood-congruent memory. Journal of Personality and Social Psychology, 78, 737– 752. Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences. Thousand Oaks, CA: Sage Publications. Tellegen, A. (1985). Structures of mood and personality and their relevance to assessing anxiety, with an emphasis on self-report. In A. H. Tuma & J. D. Maser (Eds.), Anxiety and the anxiety disorders (pp. 681–706). Hillsdale, NJ: Erlbaum. Watson, D. (1988). Intraindividual and interindividual analyses of positive and negative affect: Their relationship to health complains, perceived stress, and daily activities. Journal of Personality and Social Psychology, 54, 1020–1030. Watson, D. (2000). Mood and temperament. New York: Guilford Press. Watson, D., & Clark, L. A. (1992). On traits and temperament: General and specific factors of emotional experience and their relation to the five-factor model. Journal of Personality, 60, 441–476. R. Ilies, T.A. Judge / Organizational Behavior and Human Decision Processes 89 (2002) 1119–1139 1139 Watson, D., & Clark, L. A. (1994). The PANAS-X: Manual for the Positive and Negative Affect schedule— expanded form. Iowa City: University of Iowa. Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063–1070. Watson, D., & Slack, A. K. (1993). General factors of affective temperament and their relation to job satisfaction over time. Organizational Behavior and Human Decision Processes, 54, 181–202. Watson, D., & Tellegen, A. (1985). Toward a consensual structure of mood. Psychological Bulletin, 98, 219–235. Watson, D., Wiese, D., Vaidya, J., & Tellegen, A. (1999). The two general activation systems of affect: Structural findings, evolutionary considerations, and psychobiological evidence. Journal of Personality and Social Pscychology, 76, 805–819. Weiss, H. M., & Cropanzano, R. (1996). Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work. Research in Organizational Behavior, 18, 1– 74. Weiss, H. M., Nicholas, J. P., & Daus, C. S. (1999). An examination of the joint effects of affective experiences and job beliefs on job satisfaction and variations in affective experiences over time. Organizational Behavior and Human Decision Processes, 78, 1–24. Wheeler, L., & Reis, H. T. (1991). Self-recording of everyday life events: Origins, types, and uses. Journal of Personality, 59, 339–354. Williams, D. G. (1990). Effects of psychoticism, extraversion, and neuroticism in current mood: A statistical review of six studies. Personality and Individual Differences, 11, 615–630. Williams, D. G. (1993). Are personality effects upon average mood due to personality effects upon mood variation? Personality and Individual Differences, 14, 199–208. Wood, P., & Brown, D. (1994). The study of intraindividual differences by means of dynamic factor models: Rationale, implementation and interpretation. Psychological Bulletin, 116, 166–186. Received 5 June 2001

You May Also Find These Documents Helpful

  • Good Essays

    Busn311 Unit 1

    • 537 Words
    • 3 Pages

    Weiss, H. M. (2002). Deconstructing job satisfaction: separating evaluations, beliefs and affective experiences. Human Resource Management Review, 12, 173-194…

    • 537 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Team Reflection

    • 568 Words
    • 3 Pages

    For week one objectives, we found that self-assessments can be very useful aids in determining the skill level of an employee and also determining what the employee thinks of oneself. We were asked to determine whether general attitude, job satisfaction emotion and mood, personalities, values and perception had an impact on the organization as a whole. As well as if we were in a manager’s role, how would we use our employee’s characteristics to make improvements to the organization?…

    • 568 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Job satisfaction has often been described as employees’ emotional response to the current job position. When an employee decides to remain with a company or organization that is called job satisfaction. When employees speak about job satisfaction, another factor for consideration is motivation in the workplace. For companies or organizations to be successful and sustain a competitive advantage, a partnership with employees is needed. Job satisfaction has several factors: “Relationships with direct reports, workplace environments, fulfillment or personal fulfillment in job duties.”(McNamara, 2009)…

    • 2201 Words
    • 9 Pages
    Good Essays
  • Good Essays

    Robbins, S. P., & Judge, T. A. (2007). Emotions and moods. In Organizational Behavior (pp. -). Upper Saddle River, NJ: Pearson. Prentice-Hall.…

    • 1159 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    Saari, L. M., & Judge, T. A. (2004, Winter). Employee Attitudes and Job Satisfaction. Human…

    • 1642 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    References: Fisher C.D. (2000) Mood and Emotions while Working: Missing Pieces of Job Satisfaction? [Electronic version]. Journal of Organizational Behavior, 21, 185-202.…

    • 959 Words
    • 4 Pages
    Good Essays
  • Good Essays

    General attitude often sets a positive path towards high level of job satisfaction. “Job satisfaction would better predict a general behavior, such as whether the individual was engaged in her work or motivated to contribute to her organization” (Robbins & Judge, 2011, p. 112). Thus increasing the overall morale in a workplace and spreading good work ethics from one employee to another. The collected self-assessments depicted high levels of satisfaction when employees felt their managers possessed high levels of competence.…

    • 427 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Yip, P., Goldman, A., & Martin, A. (2009, January 1). JOB SATISFACTION. I/O Psychology: Job Satisfaction. Retrieved May 14, 2014, from http://www.u.arizona.edu/~ctaylor/chapter9/jobsat.html…

    • 1445 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Since work constitutes an important part in people’s life, job satisfaction will, to a great extent, affects the degree of individual sense of happiness.…

    • 301 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Job satisfaction has been defined as a pleasurable emotional state resulting from the appraisal of one’s job; an affective reaction to one’s job; and an attitude towards one’s job. Weiss (2002) has argued that job satisfaction is an attitude but points out that researchers should clearly distinguish the objects of cognitive evaluation which are affect (emotion), beliefs and behaviors. This definition suggests that we form attitudes towards our jobs by taking into account our feelings, our beliefs, and our behaviors.…

    • 3829 Words
    • 16 Pages
    Powerful Essays
  • Satisfactory Essays

    When giving assessments at work, one of the most important areas a manager/employer must look at is the emotional state of the employee that is working for them because this can affect both the employee and the organization in terms of productivity. Many changes at work can have major emotional influence on an employee when unexpected. Things, such as hiring, firing, promotions, demotions, as well as just a change in what area they work in can take effect on them, not including whatever they are feeling outside the company that may be brought in. All three employees scored above average when asked how satisfied they are with their job. This number may indicate that they have a negative hereditary inclination towards life. Each employee hit the median range of 35 when asked if they were engaged in their job. When a person scores high in this range, it usually means that they are more satisfied with their job and the commitment to their job. Emotions that people experience have an influence on his or her behavior in an organization. In general, people and organizations benefit from positive emotions. Both positive and negative emotions can be contagious. Displaying positive emotions around others can put them in a good mood, while displaying negative emotions around others can put others in a bad mood (Robbins, 2008). Due to scoring on the average to higher side of being satisfied with their jobs and the median range with their engagement, it is possible that these three employees could represent a positive impact on the performance of the organization. All three employees have a high emotional intelligence which affects self-awareness, self-management, self-motivation, empathy, and social skills (Robbins, 2008). Florence Scored high as being a deliberate decision maker. This means that they are more deliberate in their decision making.…

    • 465 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Judge, T.A., Thoresen, C.J., Bono, J.E., & PAtton, G.K. (2001). the job satisfaction-job performance relationship: a qualitative and quantitative review. Psychological Bulletin. 127 (3), 376-407.…

    • 1769 Words
    • 8 Pages
    Better Essays
  • Good Essays

    research

    • 1954 Words
    • 8 Pages

    Interest in the concepts of job satisfaction has grown in recent years because of their efficacy on work commitment, and their basic importance to the understanding of a worker’s behavior and the continuous effective operations of organizations.…

    • 1954 Words
    • 8 Pages
    Good Essays
  • Powerful Essays

    Thank You

    • 5805 Words
    • 24 Pages

    Iaffaldano, M.T. and Muchinsky, P.M. (1985), “Job satisfaction and job performance: a meta-analysis”, Psychological Bulletin, Vol. 97, pp. 251-73. Iverson, R.D. and Deery, M. (1997), “Turnover culture in the hospitality industry”, Human Resource Management Journal, Vol. 7, pp. 71-82. Judge, T.A., Higgins, C.A., Thoresen, C.J. and Barrick, M.R. (1999), “The big five personality traits, general mental ability, and career success across the life span”, Personnel Psychology, Vol. 52, pp. 621-49. Judge, T.A., Parker, S., Colbert, A.E., Heller, D. and Ilies, R. (2001), “Job satisfaction: a cross cultural review”, in Andersen, N., Ones, D.S., Sinangil, H.K. and Viewesvaran, C. (Eds), Handbook of Industrial, Work and Organizational Psychology, Vol. 2, Sage, London, pp. 25-52. Lim, V.K.G. and Teo, S.H. (1998), “Effects of individual characteristics on police officers’ work-related attitudes”, Journal of Managerial Psychology, Vol. 13, pp. 334-442. Locke, E.A. (1976), “The nature and causes of job satisfaction”, in Dunnette, M.D. (Ed.), Handbook of Industrial and Organizational Psychology, Rand McNally, Chicago, IL, pp. 1297-349. Lum, L., Kervin, J., Clark, K., Reid, F. and Sirola, W. (1998), “Explaining nursing turnover intent: job satisfaction, pay satisfaction, or organizational commitment?”, Journal of Organizational Behavior, Vol. 19, pp. 305-20. Martin, R., Thomas, G., Charles, K., Epitropaki, O. and McNamara, R. (2005), “The role of leader-member exchanges in mediating the relationship between locus of control and work reactions”, Journal of Occupational and Organizational Psychology, Vol. 78, pp. 141-7. Milman, A. (2002), “Hourly employee retention in the attraction industry: research from small and medium-sized facilities in Orlando, Florida”, Journal of Leisure Property, Vol.…

    • 5805 Words
    • 24 Pages
    Powerful Essays
  • Powerful Essays

    The Paper reviews and clusters the literature on “Job Satisfaction”. It focuses on its research studies on understanding of the concept, various factors influencing it and proposes directions for future research.…

    • 7489 Words
    • 30 Pages
    Powerful Essays