Organizational Behavior 15e Module 1 Notes
Module 1 PPT
Chapter 1
What is Organizational Behavior
What is the importance of interpersonal skills?
Demonstrate the importance of interpersonal skills in the workplace page 4
Interpersonal skills result in: • understanding will be helping to determine manager effectiveness • leadership communication skills that are critical as a person progresses in a career • lower turnover of quality employees • higher quality applications for recruitment • better performance
What do managers do in terms of functions, roles and skills page 5
Describe the managers functions, roles and skills
Manager: someone who gets things done through other people in organizations. • Organization: a consciously coordinate social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. • Planning, organizing, leading, and controlling are the most often studied.
Mintzberg concluded that managers perform 10 different, highly interrelated roles or set of behaviors attributable to their jobs.
Management Skills page 8 • technical skills: the ability to apply specialized knowledge or expertise. All jobs require some specialized expertise in many people develop the technical skills on the job • human skills: ability to work with understand and motivate other people, both individually and in groups describes human skills. • Conceptual skills : the mental ability to analyze and diagnose complex situations
Effective Versus Successful Managerial Activities pg 8
Lutherans and Associates found that all managers engage in for managerial activities: 1. traditional management 2. communication 3. human resource management 4. networking
Exhibit 1-1
Management Roles page 7 Minzberg Mgr Roles
|Role |Description |
|Interpersonal |
Chapter 1
What is Organizational Behavior
What is the importance of interpersonal skills?
Demonstrate the importance of interpersonal skills in the workplace page 4
Interpersonal skills result in: • understanding will be helping to determine manager effectiveness • leadership communication skills that are critical as a person progresses in a career • lower turnover of quality employees • higher quality applications for recruitment • better performance
What do managers do in terms of functions, roles and skills page 5
Describe the managers functions, roles and skills
Manager: someone who gets things done through other people in organizations. • Organization: a consciously coordinate social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals. • Planning, organizing, leading, and controlling are the most often studied.
Mintzberg concluded that managers perform 10 different, highly interrelated roles or set of behaviors attributable to their jobs.
Management Skills page 8 • technical skills: the ability to apply specialized knowledge or expertise. All jobs require some specialized expertise in many people develop the technical skills on the job • human skills: ability to work with understand and motivate other people, both individually and in groups describes human skills. • Conceptual skills : the mental ability to analyze and diagnose complex situations
Effective Versus Successful Managerial Activities pg 8
Lutherans and Associates found that all managers engage in for managerial activities: 1. traditional management 2. communication 3. human resource management 4. networking
Exhibit 1-1
Management Roles page 7 Minzberg Mgr Roles
|Role |Description |
|Interpersonal |