IIBM Institute of Business Management Subject Code-B-105 Examination Paper Organizational Behaviour Section A: Objective Type (30 marks) This section consists of Multiple Choice & Short Notes type Questions. Answer all the questions. Part One carries 1 mark each & Part two carries 5 marks each. MM.100
Part one: Multiple choices: 1. It is the degree to which a person identifies with a particular organization and its goals, & wishes to maintain membership in the organization. a. Job involvement b. Terminal value c. Attitude d. Value _________ means moving information from the hidden area to the open area. a. blind area b. unknown area c. public area d. self disclosure
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3. An approach in which the goals of one party are in direct conflict with the goals of the other party: a. Negotiation b. Distributive bargaining c. Stress d. None of the above 4. The measure of a person’s ability to operate within business organizations through social communication & interactions. a. Transactional analysis b. Interpersonal skill c. Life position d. Johari window Where the source of power is in person’s control over rewarding outcomes, that power is called: a. Coercive power b. Referent power c. Legitimate power d. Reward power
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IIBM Institute of Business Management
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Examination Paper of Organizational Behaviour
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It means melting resistance to change; the people who will be affected by the change come to accept the need for it. a. Organization b. Unfreezing c. Changing d. Refreezing
7. This training is also known as laboratory training, encounter groups & T-groups. a. Sensitivity b. Survey c. Process d. Team building 8. They are the things that come together to define a culture & reveal that the culture is about to those who pay attention to them. a. Culture b. Espoused value c. Artifacts d. Organizational culture
9. This stage encompasses all the learning that occurs before a new member