Organizational Behavior
Organizational Behaviour and Management
Contents
Executive Summary I. Conflicts and Resolutions 1 1. The Situation 1 1.1. Interpersonal conflict 1 1.2. Intrapersonal conflict 2 2. The Subordinate's Strategies 2 2.1. Accommodation - the implemented one 3 2.2. Competing strategy 4 2.3. Avoiding strategy 4 2.4. Compromising strategy 5 2.5. Collaborating strategy 5 2.6. Recommendations 6 3. The Supervisor's Leadership 7 3.1. Leader traits – the OCEAN of personality 7 3.2. Leadership grid and path-goal theory 8 3.3. Charismatic approach 10 3.4. Levels of Leadership 10 3.5. Conclusion 11 II. Conflicts in Walmart 11 1. Interest conflicts 12 1.1. Low wages and poor working conditions 12 1.2. Inadequate health care 12 1.3. Anti-union policies 13 2. Cultural conflicts 13 3. Conclusion 14 Reference List i
Executive Summary
The assignment consists of a workplace scenario and analysis of Walmart organization regarding the common topic of working conflicts and their resolution.
The first part of the assignment concerns about the situation between an experience subordinate (assumed as Adam) and his domineering supervisor, Johansen. There are two levels of conflict involved, intrapersonal conflict which happens in the subordinate’s mind while the interpersonal conflict happens directly between two individuals. In handling his supervisor, the subordinate chose to implement accommodation style, which he let Johansen’s wishes rule the context and is now facing the bad result of these directions. Through thorough analysis of other alternatives, collaboration strategy rises as the best suitable style which the subordinate should choose over accommodation; collaborating style can help Adam to solve the root of the problem as well as establishing the trust relationship between them. However, in order to use effectively this method, it is required that he needs to understand the ‘real’ interests and goals of both sides as
Contents
Executive Summary I. Conflicts and Resolutions 1 1. The Situation 1 1.1. Interpersonal conflict 1 1.2. Intrapersonal conflict 2 2. The Subordinate's Strategies 2 2.1. Accommodation - the implemented one 3 2.2. Competing strategy 4 2.3. Avoiding strategy 4 2.4. Compromising strategy 5 2.5. Collaborating strategy 5 2.6. Recommendations 6 3. The Supervisor's Leadership 7 3.1. Leader traits – the OCEAN of personality 7 3.2. Leadership grid and path-goal theory 8 3.3. Charismatic approach 10 3.4. Levels of Leadership 10 3.5. Conclusion 11 II. Conflicts in Walmart 11 1. Interest conflicts 12 1.1. Low wages and poor working conditions 12 1.2. Inadequate health care 12 1.3. Anti-union policies 13 2. Cultural conflicts 13 3. Conclusion 14 Reference List i
Executive Summary
The assignment consists of a workplace scenario and analysis of Walmart organization regarding the common topic of working conflicts and their resolution.
The first part of the assignment concerns about the situation between an experience subordinate (assumed as Adam) and his domineering supervisor, Johansen. There are two levels of conflict involved, intrapersonal conflict which happens in the subordinate’s mind while the interpersonal conflict happens directly between two individuals. In handling his supervisor, the subordinate chose to implement accommodation style, which he let Johansen’s wishes rule the context and is now facing the bad result of these directions. Through thorough analysis of other alternatives, collaboration strategy rises as the best suitable style which the subordinate should choose over accommodation; collaborating style can help Adam to solve the root of the problem as well as establishing the trust relationship between them. However, in order to use effectively this method, it is required that he needs to understand the ‘real’ interests and goals of both sides as