Organizational Behavior
Organizational Behavior
BUS 502
Md. Lutfar Rahman
Faculty
College of Business Administration
IUBAT—International University of Business Agriculture and Technology
Text
• Organizational Behavior 13th Edition
• Author: Stephen P. Robbins
Chapter
ONE
What is
Organizational
Behavior?
Organizational Behavior
• Organizational behavior (often abbreviated
OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. That’s a mouthful, so let’s break it down.
• To sum up our definition, OB is the study of what people do in an organization and how their behavior affects the organization’s performance. And because
OB is concerned specifically with employmentrelated situations, you should not be surprised that it emphasizes behavior as related to concerns such as jobs, work, absenteeism, employment turnover, productivity, human performance, and management.
• OB includes the core topics of motivation, leader behavior and power, interpersonal communication, group structure and processes, learning, attitude development and perception, change processes, conflict, work design, and work stress.
The Importance of Interpersonal Skills
• Until the late 1980s, business school curricula emphasized the technical aspects of management, focusing on economics, accounting, finance, and quantitative techniques.
• Over the past three decades, however, business faculty have come to realize the role that understanding human behavior plays in determining a manager’s effectiveness, and required courses on people skills have been added to many curricula.
• “M.B.A. students may get by on their technical and quantitative skills the first couple of years out of school. But soon, leadership and communication skills come to the fore in distinguishing the managers whose careers really take off.”
• A recent survey of hundreds of
BUS 502
Md. Lutfar Rahman
Faculty
College of Business Administration
IUBAT—International University of Business Agriculture and Technology
Text
• Organizational Behavior 13th Edition
• Author: Stephen P. Robbins
Chapter
ONE
What is
Organizational
Behavior?
Organizational Behavior
• Organizational behavior (often abbreviated
OB) is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations, for the purpose of applying such knowledge toward improving an organization’s effectiveness. That’s a mouthful, so let’s break it down.
• To sum up our definition, OB is the study of what people do in an organization and how their behavior affects the organization’s performance. And because
OB is concerned specifically with employmentrelated situations, you should not be surprised that it emphasizes behavior as related to concerns such as jobs, work, absenteeism, employment turnover, productivity, human performance, and management.
• OB includes the core topics of motivation, leader behavior and power, interpersonal communication, group structure and processes, learning, attitude development and perception, change processes, conflict, work design, and work stress.
The Importance of Interpersonal Skills
• Until the late 1980s, business school curricula emphasized the technical aspects of management, focusing on economics, accounting, finance, and quantitative techniques.
• Over the past three decades, however, business faculty have come to realize the role that understanding human behavior plays in determining a manager’s effectiveness, and required courses on people skills have been added to many curricula.
• “M.B.A. students may get by on their technical and quantitative skills the first couple of years out of school. But soon, leadership and communication skills come to the fore in distinguishing the managers whose careers really take off.”
• A recent survey of hundreds of