Organizational Behavior Management
Question Paper Organizational Behavior and HRM (MB251) : July 2005
Section A : Basic Concepts (30 Marks)
• • • • This section consists of questions with serial number 1 - 30. Answer all questions. Each question carries one mark. Maximum time for answering Section A is 30 Minutes.
1.
Organizations are social structures composed of highly complex, frequently unpredictable beings called ‘humans’. Organizations however cannot behave independently of the human beings that compose them. In the light of given statement, which one of the following activities is not related to organizational behavior? (a) Downsizing (b) Diversity (c) Knowledge (d) Information explosion (e) Business competition.
< Answer >
2.
The Hawthorne experiments were the first systematic attempt to undertake serious research into the workplace. In particular, the experiments suggested certain inference. Which of the following inferences is/are true about Hawthorne? I II III IV Workers should not be viewed in isolation from others, but as members of a group Members of a group, and the status that goes with it, is as important to individuals as monetary incentives or good physical working conditions Informal groups can exercise a strong influence over employees in the work place Supervisors and manager need to take account of the social and psychological needs of employees in securing their commitment to organizational goals (b) Only (II) above (d) Both (III) and (IV) above
< Answer >
(a) Only (I) above (c) Both (I) and (II) above (e) All (I), (II), (III) and (IV) above. 3.
Which one of the following statements is not true regarding organizational performance as stated by Davis? (a) Ability X Motivation = Human performance (b) Knowledge X Skill = Ability (c) Attitude X Situation = Motivation (d) Situation X Skill = Team performance (e) Human performance X Resources = Organizational performance. In which of the following OB models, a manager may penalize the employee for not
Section A : Basic Concepts (30 Marks)
• • • • This section consists of questions with serial number 1 - 30. Answer all questions. Each question carries one mark. Maximum time for answering Section A is 30 Minutes.
1.
Organizations are social structures composed of highly complex, frequently unpredictable beings called ‘humans’. Organizations however cannot behave independently of the human beings that compose them. In the light of given statement, which one of the following activities is not related to organizational behavior? (a) Downsizing (b) Diversity (c) Knowledge (d) Information explosion (e) Business competition.
< Answer >
2.
The Hawthorne experiments were the first systematic attempt to undertake serious research into the workplace. In particular, the experiments suggested certain inference. Which of the following inferences is/are true about Hawthorne? I II III IV Workers should not be viewed in isolation from others, but as members of a group Members of a group, and the status that goes with it, is as important to individuals as monetary incentives or good physical working conditions Informal groups can exercise a strong influence over employees in the work place Supervisors and manager need to take account of the social and psychological needs of employees in securing their commitment to organizational goals (b) Only (II) above (d) Both (III) and (IV) above
< Answer >
(a) Only (I) above (c) Both (I) and (II) above (e) All (I), (II), (III) and (IV) above. 3.
Which one of the following statements is not true regarding organizational performance as stated by Davis? (a) Ability X Motivation = Human performance (b) Knowledge X Skill = Ability (c) Attitude X Situation = Motivation (d) Situation X Skill = Team performance (e) Human performance X Resources = Organizational performance. In which of the following OB models, a manager may penalize the employee for not