Topic 3
Motivation and job design
Announcements
• Mid term exam
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20% of your grade.
Same for both streams.
The event takes place on Thursday, Oct 30th: 3:30-5:15.
Written, closed-book, individual test.
10 multiple choice questions (10 points) + 1 essay-like question (10 points).
– (Joint) feedback session on Oct 31st at 1.30.
– (Regular) recitation session during Week 6
2
Questions about the midterm exam?
• Selection of questions from prior years:
– Do I have to read the readings?
– What pages do I have to read?
– What If I cannot make it, for example what if I miss the bus or if I have an accident?
– I have to be at a marriage (not my own/my own)
– What do I have to do? (question typically asked directly to me around 2am at night the day of the exam)
– ....
3
Example of a multiple choice question
Which one among the following factors does not enter directly in the determination of the
Motivating Potential Score of a job:
A Skill variety
B Individual autonomy
C Job satisfaction
D Task significance
Example of an essay-question
“Discuss the conditions that make organizations more efficient than markets as mechanisms for minimizing the cost of economic transactions (hint: start by defining transaction costs)”
Questions we asked so far
• Why do organizations exist and what for?
• The transaction-cost view
• How do we align economic incentives within organizations? – Motivation and the problem of agency
• How does motivation drive individual performance?
– Content theories of motivation
– Process theories of motivation
• What drives task performance?
– How what we do may motivate us? Job design
6
General recap on motivation
• Understanding what motivates workers is important
– Need-based/content theories of motivation
• Equally important is to understand how workers can be motivated
– Process theories of motivation
• We have seen that equity (fairness) may be a strong motivational factor.
When fairness is questioned