Organizational Citizenship Behavior (Ocb)

International Journal of Business, Humanities and Technology

Vol. 2 No. 4; June 2012

An Exploration of Predictors of Organizational Citizenship Behaviour and its Significant Link to Employee Engagement
Dr.Nadeem Ahmed Department of Management College of Business Administration King Saud University Riyadh, Saudi Arabia. Anwar Rasheed Department of Management College of Business Administration King Saud University Riyadh, Saudi Arabia. Khawaja Jehanzeb Department of Management College of Business Administration King Saud University Riyadh, Saudi Arabia. Abstract
Organizational Citizenship Behavior (OCB) is presumed as one of the emerging management concepts that are being emphasized for the organizational effectiveness. This study aims to explore OCB and its significance for the organizations in present scenario particularly banking sector. Key predictors of OCB are identified through comprehensive literature review whereas qualitative research method is employed to explore the association. A model has presented by the researchers elaborating organizational citizenship behavior and its significant relation with Job satisfaction and commitment, employee engagement and human resource development climate (HRDC). It is proposed that well established predictors of OCB may lead to promote required behaviors among employees for improved performance and negative voluntary intentions.

Keywords: Organizational Citizenship, Employee Engagement, Satisfaction, Human resource development 1. Introduction
In current years the industry of banking has made a quantum increase into a new and unpredictable environment, categorized by deregulation, product innovation, globalization, expansion in technology and concentrated competition. This modification has shaped the potential for increase. The function of banking segment has increased economic development through financial intermediation is considerable (Sanusi, 2011). The service sector of Gulf States includes insurance,

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