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Organizational Knowledge

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Organizational Knowledge
Organizational Knowledge

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Content Table
01. 02. 03. 04. 05. 06. 07. 08. 09. Introduction Organizational Knowledge Defining Knowledge Tacit Knowledge Explicit Knowledge Individual Knowledge Group Knowledge Important Dimensions of Knowledge Knowledge Creation - Socialization - Combination - Externalization - Internalization Knowledge Management Knowledge Management Value Chain

10. 11.

- Knowledge acquisition - Knowledge storage - Knowledge Dissemination - Knowledge Application - Knowledge Applications in the Technological Aspect 12. Knowledge Management Strategies - Codification Strategy - Personalization Strategy 13. Types of Knowledge Management systems in an Organization - Enterprise-wide knowledge management systems - Knowledge work systems (KWS) - Intelligent techniques - Knowledge Portals 14. A learning Organization 15. Learning and the Knowledge Management 16. Conclusion 17. References

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INTRODUCTION We live in an information economy in which the major source of wealth and prosperity is the production and distribution of information and knowledge. An era in which the key economic resource is knowledge is startlingly different from an era in which the key resources were capital, raw materials, land and labor. Emerging service economy trend lead many organizations towards the information base strategies to face and fight with the current business competitions. In that case knowledge plays a major role in every organization. In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. (Harvard Business Review) Therefore an organization‟s most valuable assets are the people it employs. The ideas, experiences, expertise and knowledge contained in the mind of an individual may be worth more to an organization. In this case, Knowledge can be recognized as an important weapon for sustaining competitive advantage in organizations and many companies are beginning to manage organizational



References: Knowledge is situational Knowledge is conditional: Knowing when to apply a procedure is just as important as knowing the procedure Knowledge is related to context\ SOURCE: Laudon and Laudon, 2008.Management Information Systems Combination The combination mode of knowledge conversion embodies the aggregation of multiple examples of explicit knowledge (Nonaka, 1994)

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    References: Alvesson M. & D. Kärreman. 2001. Odd Couple. Coming to terms with knowledge management. Anderson, J. R. 1983. The architecture of cognition . Cambridge, MA: Harvard University Press. Antonacopoulou, E.P. 2006. The relationship between individual and organizational learning: New evidence from managerial learning practices. Argyris, C., and D. Schon. 1978. Organizational learning: A theory of action perspective . Reading, Boisot, M.H. 1995. Information space: A framework for learning in organizations, institutions, and culture . London: Routledge. Boisot, M.H. 1998. Knowledge assets: Securing competitive advantage in the information economy . New York: Oxford University Press. Bukowitz, W., and R. Williams. 1999. The knowledge management fieldbook . London: Prentice Hall. Cijsouw, R.S., and R.J. Jorna. 2003. Measuring and mapping knowledge types. In Dynamics and change in organizations: Studies in organizational semiotics , ed. H.W.M. Gazendam, R.S. Cijsouw, and R.J. Jorna Dalkir, K. 2005. Knowledge management in theory and practice . Amsterdam: Butterworth-Heinemann. Fearon, D.S., and S.A. Cavaleri. 2006. Inside knowledge. Rediscovering the source of performance improvement . Milwaukee: Quality press. Firestone, J., and M. McElroy. 2003. Key issues in the new knowledge management . Burlington: Butterworth Heinemann. Gazendam, H.W.M. 1993. Variety controls variety: On the use of organizational theories in information management . Groningen: Wolters-Noordhoff. Gazendam, H.W.M., and R.J. Jorna. 1998. Semiotics, multi-agent systems and organizations. Meyer, M., and M. Zack. 1996. The design and implementation of information products. Sloan Mintzberg, H. 1983. Structures in fives: Designing effective organizations . Englewood Cliffs: Prentice Hall. Newell, A. 1982. The knowledge level. Artificial Intelligence Nonaka, I., and H. Takeuchi. 1995. The knowledge-creating company: How Japanese companies create the dynamics of innovation . New York: Oxford University Press.…

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