Organizational Performance

Airdevils Inc. is an aerial stunts firm established by Celsey Evans. She started the company by herself until four of her colleagues joined her in 1996. These five individuals make up Airdevils Inc. upper management team. Currently, Airdevils Inc. has 115 employees. Within the last two years Airdevils Inc. has began to suffer from a lack of employee and customer satisfaction. The company provided a breakdown of four phases the company is trying to work on and they are primary cause of low job satisfaction, steps to improve job satisfaction, forming a stunt consulting team, and alleviating stress felt by the support crewmembers. Celsey hired the Dream Teamworks to come in and assist with identifying the causes of low satisfaction and improving job satisfaction. As an organizational psychologist for Dream Teamworks I will assist Celsey as we tackle this issue. In part two of this paper I will discuss what theory/theories of employee motivation that could have been used to increase productivity and how the knowledge of human behavior, cognitive, and affect, be used to enhance relationships the workplace. Furthermore, I will address how an organization can reduce workplace stressors for employees (University of Phoenix, 2009). Upon reading the blogs some of the employees wrote on, I was lead to believe that not being paid enough was one of the employees’ primary concerns. Upon further reading of the blog, I realized that it was more than money that lead to some of the employees low levels of job satisfaction, but the lack of excitement experienced on the job was the true cause. Some of the employees stated, “I cannot do what I joined this company for, the stunts are routine and do not excite me much” (University of Phoenix, 2005). The reason I chose this as the real cause of low job satisfaction because based off the JDI survey pay and promotion were the lowest rated in every department of the company. The one area that differed from the support group and

References: Frederick Herzberg. (2010). Human Relations Contributors, (), . Retrieved from http://www.accel-team.com/human_relations/hrels_05_herzberg.html University of Phoenix. (2005). Leveraging Psychology to Improve Performance [Computer Software]. Retrieved from University of Phoenix, Simulation, PSY 428-Organizational Psychology website. University of Phoenix. (2009). Course Syllabus . Retrieved from University of Phoenix, PSY 428: Organization Psychology website.