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Organizational Structure of a Hotel

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Organizational Structure of a Hotel
C.of. F/B.2
Organizational Structure of a Hotel.
General manager Resident Manager or Executive Asst. Manager
Chief Accountant/Personal Manager H.R.M./F&B Manager/Chief Ingineer
A.Front Office Manager/B.Executive House keeper/C. Restaurant Manager/D. Exe.Chef
A.Front Office Manager Head Hall Porter Asst Head Hall Porter Door man Car park Asst Page Boys Lift Man/Porters/Messenger/Cloak room asst.

Guest Relations Officer
Head Receptionist
Receptionist
Reservation Clerk
Information Assistant
Executive Housekeeper Executive chef
Asst.Ex. House Keeper sous chef
Floor supervisor/ linen keeper pastry chef
Room boys/Room maids cooks
Cleaners. Commis Pantry boys

Restaurant Manager
Head waiter
Station H/W/ Wine water/carver
Asst Station Waiter
Trolley asst. Waiter
Cleaning Asst Waiter
Apprentice
Restaurant
Where food & drinks are served
There are different kinds of restaurants Specialty Restaurants
Some restaurants are specially designed for in-house guests While Others are for
Outside guests Banqueting. Buffets Ects
Staff has good knowledge of F/B work as team &must have thorough knowledge of food
& drinks that serve in
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