outcome measure
TITLE
PATIENT SATISFACTION TOWARDS OPD AND IPD SERVICES IN LABAID CARDIAC HOSPITAL LTD. AND LABAID SPECIALIZED HOSPITAL LTD, BANGLADESH.
[CHAPTER-1]
1.Background/Introduction:
Labaid group started rolling with the inception of Labaid Ltd in 1989. Since, it marches on and on, blossomed into one of the fastest growing groups of companies mainly in health care services but also in other fields like real state, agro farming, financial sector and education.
The core of Labaid Group, is however, lies in health care services that have become the largest in private sector healthcare. It ranges from sophisticated diagnostic facilities to hospital services especially in specialized medicare to manpower development in healthcare. Labaid cardiac Hospital is unique in the cardiac care and hundreds of cardiac patients have so far been treated with precision, be it cardiac surgery or interventional cardiology. Labaid Specialized Hospital provides super specialty services like Kidney transplant, Liver transplant, In-vitro-Fertilization (IVF), Hip and Knee Joint Replacement and sophisticated laparoscopic general and gynecological surgeries
We are living in world of information and technology. Patients are well aware of their needs and rights. They are educated and well informed. They know health facilities are established to provide satisfactory and quality health service to the patients. If the hospitals fail to do so, they are considered unsuccessful in performing assigned duty. Hospital performance can be best assessed by measuring patient’ satisfaction level. A completely satisfied patient believes that the organization has potential in understanding patient’s personal needs, and demands related to health care.
Health care has seen many changes over the time. When it is looked back to know the history of evolution of health care, and it comes to know that objectives of health care changed with requirement of society and availability of resources and technology. The
PATIENT SATISFACTION TOWARDS OPD AND IPD SERVICES IN LABAID CARDIAC HOSPITAL LTD. AND LABAID SPECIALIZED HOSPITAL LTD, BANGLADESH.
[CHAPTER-1]
1.Background/Introduction:
Labaid group started rolling with the inception of Labaid Ltd in 1989. Since, it marches on and on, blossomed into one of the fastest growing groups of companies mainly in health care services but also in other fields like real state, agro farming, financial sector and education.
The core of Labaid Group, is however, lies in health care services that have become the largest in private sector healthcare. It ranges from sophisticated diagnostic facilities to hospital services especially in specialized medicare to manpower development in healthcare. Labaid cardiac Hospital is unique in the cardiac care and hundreds of cardiac patients have so far been treated with precision, be it cardiac surgery or interventional cardiology. Labaid Specialized Hospital provides super specialty services like Kidney transplant, Liver transplant, In-vitro-Fertilization (IVF), Hip and Knee Joint Replacement and sophisticated laparoscopic general and gynecological surgeries
We are living in world of information and technology. Patients are well aware of their needs and rights. They are educated and well informed. They know health facilities are established to provide satisfactory and quality health service to the patients. If the hospitals fail to do so, they are considered unsuccessful in performing assigned duty. Hospital performance can be best assessed by measuring patient’ satisfaction level. A completely satisfied patient believes that the organization has potential in understanding patient’s personal needs, and demands related to health care.
Health care has seen many changes over the time. When it is looked back to know the history of evolution of health care, and it comes to know that objectives of health care changed with requirement of society and availability of resources and technology. The