Executive Summary
Now-a-days companies are heavily involved in the Offshore Outsourcing process because of the heavy competition in the market. Cost saving along with the qualitative services has been the main aim for many of the companies. With the help of Offshore Development services companies can concentrate on their business goals more effectively. For many companies Offshore Outsourcing has been the most critical component of their main business process. The internal market in any of the industry is getting extremely expensive and survival has been a problem for many of the companies. For them Offshore Outsourcing has been the must process.
But some problems in the process of Offshore Development also leads them to look for the option of in-house services. Many companies are there that are paying high fees to the internal services provider in stead of going for the help of the Offshore Outsourcing service providers. And countries like India and China are the most demanded and hottest destinations for IT Outsourcing services globally. These countries are the one stop solutions globally for any of the IT companies. Advantages associated with the overseas services has boosted up the moral of the companies to look for these service providers.
As every coin has two sides, this process also has both the impacts with it. Still many companies are breaking boundaries for Offshore . In October 2002 the Government of Bangladesh issued its National Information and Communication Technology (ICT) Policy stating the importance of this sector and referring to the designation granted by the Prime Minister as a thrust sector. With this document the government voiced the intention to utilize the ICT sector as a tool to increase the “socioeconomic” development of the country. Looking across the border at India and its $17 billion share of the global offshore Business Process Outsourcing (BPO) market and targeted employment of 4
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