Phase One – Upgrade the Internet accessibility at all Panera Bread locations
• Development of product – One in three households has never used …show more content…
a computer. 18% of American households do not own a computer or have Internet access (Absolute Astronomy, 2011).
• SWOTT – An analysis of the cyber-café will find the strengths, weaknesses, opportunities, threats, and trends in the market.
• Market Research – Panera Bread will distribute a survey to the company’s customer base that will lead to a better understanding of the consumer’s needs for Internet accessibility.
Phase Two – Marketing to Consumers
• Target Market – Consumers between the age of 18-50
• Consumers – Consumers want to access the Internet for various reasons such as keeping in touch with family, friends, accessing research data, and more.
• Competitors – Knowing the possible competitors and what they will offer.
Phase Three – Expectations of the New Cyber-café
• Attributes –A larger server and reasonably priced cycle – Expected product life cycle for the cyber-café will be approximately 10 years. The reaction expected from competitors will cause a high incentive to duplicate Panera’s new era of cyber-cafes.
• Strategy and Price – The basic strategy is to provide a need to the consumers of Panera Bread. The services cost will be in a price range that everyone can afford. Phase Four – Launching the cyber-café * The new improved sever to handle the increase in volume * The product will be put into 10 different locations for testing the new
service.
With the company following the four-phase plan, the management has high expectations for the cyber-café’s success. Panera Bread does not expect the service to start declining for at least six years.
Reference Absolute Astronomy. (2011). Panera Bread. Retrieved from http://www.absoluteastronomy.com/topics/Panera_Bread