Strategic Management
Policies
Fashion Institute of
Design &
Merchandising
BUMT4450: Winter
2015
Brooke Elliott, Devon
Maley, and Trixie Zarate
CURRENT SITUATION
Current Performance
Highlights
• Q4 2014 Company-owned comparable net bakerycafe sales up 3.3%
• Q4 2014 Company-owned comparable net bakerycafe transactions up 1.3%
• During FY 2014, 114 new bakery-cafes opened system-wide Strategic Posture
• Mission: “A Loaf of bread in every arm”
CORPORATE GOVERNANCE
Board of Directors
• Seven Members
• Three Board Committees
Top Management
Ronald Shaich
Founder, Chairman & CEO
Blaine Hurst
EVP & Chief Transformation and Growth
Officer
William Moreton
CFO
Charles Chapman
EVP & COO
Mark Wesley
EVP &
Chief Development Officer
Scott Blair
SVP & Chief
Legal and Franchise Officer
EXTERNAL ENVIRONMENT (EFAS):
OPPORTUNITIES AND THREATS (SWOT)
Natural, Societal Environments
• Climate, Natural
Disasters
• PEST Analysis
Task Environment
NEW
ENTRANTS:
HIGH
STAKEHOLDER
GROUPS:
LOW
SUPPLIERS:
LOW
BUYERS:
INDUSTRY
RIVALRY:
HIGH
LOW
SUBSTITUTES:
MEDIUM
INTERNAL ENVIRONMENT (IFAS):
STRENGTHS AND WEAKNESSES (SWOT)
Corporate Structure
Exec
utive s: Ron
Shaic
FunctionalhManagers:
Company-owned
Bakery-cafés
Frontline Manager:
Franchise Operations
Staff and Employees:
Fresh Dough Operations
Corporate Structure
CEO – Ron Shaich
Marketing
Finance
• Net Profit Margin = 8%
• ROI = 16.6%
Research and Development
Operations and Logistics
Human Resources
Information Technology
ANALYSIS OF STRATEGIC FACTORS
(SFAS)
SWOT Analysis
Strengths
Weaknesses
• Strong
Leadership
• MyPanera
Loyalty Program
• High COGS
• Low Net
Profitability
Opportunities
Threats
• Technological
Advances
• Healthier Eating
Movement
• Wage Hikes
• Saturated
Market
• Climate Change
ALTERNATIVES AND
RECOMMENDATIONS
Strategic Alternatives
• Baking Classes
• Deals and Discounts
• Airport “Grab & Go”
Recommended Strategy
• Expansion – U.S. &