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A RESEARCH PAPER ON TOYOTA MOTOR COMPANY

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1.0 Company Description The Toyota Company is a leader in the car manufacture, assembly and distribution the world over. A very efficient management style that the company uses has been one of the reasons for the firm’s good performance. There are many other salient factors that have made the company achieve the niche of market leader. The market structure the company operates in can not be definitely stated. Some may consider it to be a monopoly. This is due to the fact that the company is a dominant market player in car exportation. In fact, its differentiation strategy has made it enjoy an almost monopolistic presence especially in the developing nations of the world. On the other hand, the market structure can be seen as an oligopoly. This is due to the fact that there are other key players like GM who are peer competitors. Toyota is keen to see what these competitors are doing and make sure it reacts to their actions in a way that will guarantee its market leadership

1. History and Origins

|New Model Introductions, |Year |Business Development, |
|Productions, Sales and Exports | |Plants and Facilities |
| | |1867 |• Sakichi Toyoda is born. |
| | |‘90 |• Sakichi Toyoda invents the wooden Toyoda handloom. |
| | |‘94 |• Kiichiro Toyoda is born. |
| | |1924 |•Sakichi Toyoda completes the non-stop |[pic] |
| |



References: Chamberlin, P. (2009). Customer service complaint handling. New York: The Gurdian. Retrieved October 7, 2010 from http://www.impactfactory.com/p/customer_service_skills_training_development/issues_936-2103-87287.html Dobni, B Hiroshu O. (2003). Chairman’s message. Retrieved September 30th 2010, from the Toyota company website. http://www.toyota.co.jp/en/ir/library/annual/pdf/2003/chairmans_message_e.pdf Kirrane, D Lancaster, G., & Reynolds, P. (2005). Management of marketing. Oxford: Elsevier. Retrieved October 7, 2010 from http://books.google.co.ke/books?id=T6qHIr_hGYsC&dq=Management+of+marketing.&source=gbs_navlinks_s Lascelles, D Levitt, T. (1975). Marketing myopia. Harvard business review , 26-40. Retrieved  October 7, 2010 from http://www.casadogalo.com/marketingmyopia.pdf Mullins, J., Walker, J Porter, M. (1985). Competitive advantage. New York: The Free Press. Retrieved October 7, 2010 from http://www.12manage.com/methods_porter_competitive_advantage.html Porter, M Shaffer, J. (2003). Communicating for business results: how to choose and execute communication projects that dramatically help company. Journal of employee communication management , 34-36.

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