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Effective Communication Paper
Process of verbal/nonverbal communication and associated components
When referencing the word communication there are elements and components that define this process we know as communication. With verbal communication it is understood that communication is a process, not an event. It is also understood that this process involves two or more people in order to communicate. Lastly, the primary purpose of communication is to exchange information. With these three elements alone they only begin to break down the definition of communication. There is a five step process that has to take place. First, an idea has to be transmitted, next a message has to be sent through a medium, the message then has to be received, and then the idea has to be understood, and lastly feedback has to be provided to the sender. There are many factors that can effect nonverbal communication such as facial expressions, posture, and eye contact to name a few examples. Although you are not physically speaking you are still communicating using different cues. When using non verbal communication you have to encode and decode. When you encode you make facial expressions, gestures, etc. Decoding is interrupting the information you receive.
Difference between listening and hearing
Hearing is the first step in the communication process. Your ears have to pick up the sound waves in order to be transmitted to the brain. There are four rules when it comes to listening the listener must be available, the speaker must transmit the message so that the speaker can affect the listeners attention span, next the message must interest the listener, and lastly the environment effect the way a message is received. Listening is the second part to the communication process. This is a active process. As the listener you must evaluate the message before responding. The listener has to be actively listening. Good listening skills consist of concentrating on the speaker,
Process of verbal/nonverbal communication and associated components
When referencing the word communication there are elements and components that define this process we know as communication. With verbal communication it is understood that communication is a process, not an event. It is also understood that this process involves two or more people in order to communicate. Lastly, the primary purpose of communication is to exchange information. With these three elements alone they only begin to break down the definition of communication. There is a five step process that has to take place. First, an idea has to be transmitted, next a message has to be sent through a medium, the message then has to be received, and then the idea has to be understood, and lastly feedback has to be provided to the sender. There are many factors that can effect nonverbal communication such as facial expressions, posture, and eye contact to name a few examples. Although you are not physically speaking you are still communicating using different cues. When using non verbal communication you have to encode and decode. When you encode you make facial expressions, gestures, etc. Decoding is interrupting the information you receive.
Difference between listening and hearing
Hearing is the first step in the communication process. Your ears have to pick up the sound waves in order to be transmitted to the brain. There are four rules when it comes to listening the listener must be available, the speaker must transmit the message so that the speaker can affect the listeners attention span, next the message must interest the listener, and lastly the environment effect the way a message is received. Listening is the second part to the communication process. This is a active process. As the listener you must evaluate the message before responding. The listener has to be actively listening. Good listening skills consist of concentrating on the speaker,
References: Wallace, H. & Roberson, C. (2009). Written and interpersonal communication: Methods for law enforcement (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.