Professional Experience
Mallard Cove Senior Living
Receptionist 06/2012-Present
• Assisting residents with scheduling appointments, maintenance orders, collecting rental payments
• Answering multi-line phones, faxing, copying, writing memos
• Responsible for night closing and locking up facility at night
• Providing assistance with families for residential information and communication between staff
• Ensuring resident safety
Arden Courts of Kenwood
Resident Assistant Care Provider 06/2011-12/2012
• Providing assistance with residents such as:
• Personal care, food service, laundering, housekeeping, socialization, activities
• Ensuring and managing the safety of residents
• Provides information and interaction with families and other health care members of the team
• Multi-tasking with behavior management, orientation, and information needs
Medco Health Solutions
Research and Correspondence 07/2008-08/2009
• Ensuring accuracy of prescription and patient information on accounts
• Attention to detail and troubleshooting of various prescriptions before filling; such as change in therapy
• Responsible for sending local supplies of medication by mail
• Maintaining a professional demeanor in a high call volume and fast paced environment
Cincinnati Children’s Hospital
Administrative Assistant 05/2006-07/2008
• Verifying insurance policy numbers, answering multi-line phones and