A report found that there were “Floors and toilets stained with faeces” this creates a poor environmental condition which could fall into two sections of the seven main categories of abuse. Due to the poor living conditions this could either be classed as neglect or institutional abuse, as Institutional abuse is the mistreatment of people brought about by poor or inadequate care or support, or systematic poor practice that affects the whole care setting.
The report also found that a resident
was claimed to have received injuries after having a fall, but an accident report was never filed. The lack of the proper reports of the incident being in place suggests a poor practice which could lead to people taking advantage of this lapse in administration and the residents. The other likelihood is that there are actual cases of physical abuse going on in the home which are being referred to as ‘accidents’ due to there apparently being no proper reports procedure in place.
The home was also accused of not vetting their staff properly and apparently ignoring family concerns. This is poor practice which can lead to abuse.
Overall the home appears to have no safeguarding procedures in place in order to protect their residents or indeed their carers, as without these procedures some carers may end up being held accountable for things that are not their fault.
Another report on a social worker in Hounslow, has revealed a serious failure to protect their service users from financial abuse.
The report found that the was one incident where a social worker did not report a service users accusation of theft by a care worker until a week after the incident, and several other incidents where the same social worker failed to report several allegations of missing money.
Under Hounslow’s safeguarding procedures, social workers who come across suspected financial abuse are expected to submit incident reporting forms and report the incident to police within 24 hours. By not reporting the incident to the police, completing a protection plan, or contacting the independent safeguarding authority, within the specified time, the social worker has essentially neglected the service user and left them vulnerable to further incidents.